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Client Engagement Consultant

2 months ago

Frederick, Maryland, United States Maryland Wellness Full time

Job Type

Full-time, Part-time

Overview

Maryland Wellness is on the lookout for a motivated Client Engagement Consultant to enhance our team. In this role, you will focus on establishing and nurturing connections while recruiting talented staff and securing referrals through ethical marketing and sales strategies. Your personal experiences and professional networks will be vital in boosting our company’s visibility within designated areas. Occasional travel may be necessary for company events and community partnerships.

Why Join Us?

This position offers a unique chance to impact the lives of individuals in your community. If you are dedicated to fostering positive change and supporting those in need, we welcome your application to become part of our mission.

At Maryland Wellness, we prioritize diversity and inclusion. By harnessing the unique strengths of each team member, we have built a robust organization capable of delivering exceptional care to our clients, families, and communities. We encourage applicants from all backgrounds to explore our career opportunities.

Key Responsibilities:

  • Develop and implement strategies to enhance partnerships with various organizations.
  • Educate community members about mental health and the services provided by Maryland Wellness to increase awareness and referrals.
  • Guide team members on leveraging their networks to promote company visibility and referrals.
  • Maintain a database of referral sources, tracking interactions and generating reports to analyze trends.
  • Conduct impactful presentations for referring partners, utilizing personal insights and experiences.
  • Assist in organizing and executing company and community events to boost staff participation and community engagement.
  • Prepare weekly and monthly reports, creating business plans to sustain referral flows and identify new opportunities.
  • Regularly meet with the Community Relations Manager to discuss progress and strategize.

Required Skills & Abilities:

  • Highly adaptable and flexible to change.
  • Self-motivated and capable of working independently.
  • Exceptional interpersonal skills to build relationships across diverse demographics.
  • Ability to engage effectively with both internal staff and external partners.
  • Valid driver's license for community travel.
  • Understanding of confidentiality regulations, including HIPAA.
  • Professional demeanor with strong communication skills, both written and verbal.
  • Proficient with technology and various communication platforms.
  • Strong organizational skills to manage multiple tasks and projects.
  • Demonstrated reliability and ethical work practices.

Experience & Education:

  • At least 2 years of experience in outreach, market development, or relationship management.
  • Associate's degree in Communications, Marketing, Sales, Public Relations, or a related field preferred (or equivalent experience).
  • 1-2 years of experience in mental health or a related field preferred.
  • Familiarity with CRM systems (e.g., Salesforce, Copper) is a plus.

Salary:

$55,000.00