Patient Flow Operations Coordinator

1 week ago

Southfield, Michigan, United States Corewell Health Full time

About Corewell Health

Our new identity reflects our unwavering dedication to health and wellness. At our core, we strive to empower individuals to achieve their optimal health. Through comprehensive healthcare services and insurance solutions, we aim to deliver greater value. Our values of compassion, collaboration, clarity, curiosity, and courage drive us to achieve excellence. We believe in caring for the whole person with respect, dignity, and love. Everyone deserves access to opportunities and resources for improved health. Our relentless pursuit of innovation ensures that we continually strive for better outcomes. Together, we are committed to enhancing health for all. Together, we are Corewell Health.

Role Overview

This position plays a crucial role in hospital operations, focusing on bed management, patient flow, and capacity oversight. The Patient Flow Operations Coordinator maintains a comprehensive perspective on patient movement within the healthcare system and collaborates closely with nursing staff and physicians to facilitate timely and coordinated patient transitions. This role serves as a bridge between the Patient Flow team and other departments, working to eliminate obstacles to patient movement while optimizing bed usage.

  • Manage the daily operations of the Patient Flow team, ensuring exceptional service and fostering relationships with multidisciplinary teams.
  • Evaluate real-time capacity and throughput data, identify challenges to timely patient placement, and collaborate with department leaders to address patient flow issues.
  • Oversee patient flow activities across Spectrum Health facilities, ensuring effective resource utilization. Develop and implement strategies to enhance system capacity management and throughput.
  • Act as a point of escalation for Patient Flow functions, providing support and guidance to team members.
  • Participate in quality improvement initiatives to achieve departmental and organizational objectives.

Benefits of Joining Our Team

  • Comprehensive benefits package designed to support your financial, health, and work/life balance goals.
  • On-demand pay program for flexible financial management.
  • Access to discounts on various services and products that matter to you.
  • Optional insurance plans for identity theft, home and auto, and pet coverage.
  • Retirement savings options with employer contributions.
  • Convenient onsite parking.

Qualifications

  • Required: Bachelor's Degree in Nursing
  • Minimum of 3 years of relevant nursing experience in a hospital environment, including inpatient adult and pediatric care, acute care, or critical care.
  • Basic Life Support (BLS) certification from AHA or ARC required within 90 days.

Work Schedule

Full-time position with day shifts, typically requiring 36 hours per week.

Corewell Health Commitment

Corewell Health is dedicated to maintaining a safe environment for our team members, patients, visitors, and the community. We uphold a drug-free workplace and require compliance with vaccination policies for team members in on-site or hybrid roles. We are committed to providing reasonable accommodations for prospective team members who need assistance during the application process or to perform essential job functions due to disability, pregnancy, or sincerely held religious beliefs.

Corewell Health is an equal opportunity employer, welcoming all qualified individuals without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

We foster an interconnected and collaborative culture that encourages all team members to bring their authentic selves to work. As a health system, we advocate for equity in our care for patients, communities, and each other. We are committed to ongoing initiatives that promote diversity, equity, and inclusion throughout our organization.

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