Senior Administrative Coordinator

2 weeks ago

Cambridge, Massachusetts, United States Forrester Full time

At Forrester, we tackle groundbreaking, essential challenges that business and technology leaders encounter today. We are committed to empowering skilled individuals to excel every day. Our community is composed of intelligent individuals and diverse voices united to serve our clients and each other effectively. Our achievements stem from curiosity, bravery, and a focus on customer satisfaction. We value the confidence and initiative to be proactive in our work.

Role Overview:

The Executive Assistant at Forrester plays a pivotal role in supporting our chief sales officer and chief marketing officer, who oversee teams worldwide. This position is responsible for managing and organizing schedules and meetings, as well as coordinating travel arrangements for each executive, including logistics for significant functional meetings and offsite events, whether virtual or in-person. This individual also manages logistics for Forrester's key annual sales events, including the sales kickoff.

The ideal candidate will collaborate closely with the Executive Assistant to the CEO as a backup and will frequently engage with all levels within the organization to assist with corporate initiatives as necessary. Our preferred candidate demonstrates a high level of independence and accountability to thrive in a dynamic, fast-paced environment. This role requires the handling of sensitive information and interaction with top executives both within client organizations and Forrester.

Key Responsibilities:

  • Proactively assist executives with all administrative functions, including managing and prioritizing schedules.
  • Coordinate logistics for meetings and conference calls, including setting up and managing audio/video, recording calls, and creating and distributing presentation materials as required.
  • Plan and execute large-scale events, both locally and internationally, such as the annual sales kickoff, ensuring adherence to budget and enhancing employee experience compared to previous years.
  • Oversee travel arrangements (reservations, itineraries, etc.) for the CSO, their direct reports, and the CMO.
  • Facilitate and prepare for client meetings and visits, including compiling background research on clients or prospects and assisting with follow-up actions.
  • Complete expense reports for the CSO, their direct reports, and the CMO.
  • Draft high-quality correspondence and assist in the preparation of speeches and presentations.
  • Engage frequently with all company members, as well as clients, vendors, and business partners.
  • Conduct project work as required.
Qualifications:
  • A bachelor's degree is preferred.
  • Five to seven years of experience as an executive assistant or in a similar capacity.
  • Proven discretion in managing confidential information and interacting with high-level executives.
  • Exceptional verbal and written communication skills.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; experience with additional software is advantageous.
  • The ability to plan several months in advance and produce high-quality work efficiently.
  • Strong organizational skills, meticulous attention to detail, and effective prioritization abilities.
  • A proactive, enthusiastic team player willing to work in the office three days per week.
At Forrester, we are a network of knowledge and experience that leads to richer, more fulfilling careers. We foster an environment of continuous learning. Whether you aim to refine your strengths or explore new ones, Forrester is the ideal place for growth. We provide everyone with the tools, support, and opportunities they need to advance. We will be there to support you every step of the way.

Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer, committed to equal employment opportunities for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

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