Laboratory Operations Manager

2 weeks ago

Knoxville, Tennessee, United States SGS Full time

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Position Overview

Relocation assistance is available for this role.

Our laboratory is seeking a Laboratory Supervisor to oversee the GCMS team. The Laboratory Supervisor is accountable for the daily operations within their department. This role involves collaborating with Team Leads to manage sample processing, ensuring that turnaround times are achieved while upholding data quality that meets or surpasses industry standards. The Laboratory Supervisor plays a crucial role in fostering a safe working culture and environment throughout the laboratory.

Key Responsibilities

  • Coordinates departmental workflow to ensure timely processing of samples.
  • Collaborates with Team Leads to optimize staff and equipment resources for maximum sample throughput, ensuring production goals are met.
  • Utilizes LIMS to guarantee proper sample processing and updates sample statuses as necessary.
  • Employs technical judgment to identify potential issues with processed samples.
  • Implements best practices in the laboratory to enhance operational efficiency and maintain data quality standards.
  • Exhibits strong leadership through effective planning, delegation, and empowerment of team members, leading by example.
  • Ensures adequate staffing levels for sample volumes and that personnel are properly trained for their roles.
  • Collaborates with the Laboratory Manager to oversee the recruitment and training of skilled laboratory personnel.
  • Assists in training new analysts to ensure they become effective team members.
  • Maintains appropriate inventory levels of laboratory supplies based on current workloads.
  • Adheres to safety protocols and ensures team compliance with safety requirements.
  • Proactively addresses safety concerns as they arise to minimize risks and promote safe practices.
  • Actively cultivates a strong culture of safety and a secure working environment.
  • Keeps supervisory and management teams informed of any potential issues.
  • Provides relevant information to supervisory and managerial staff regarding instrumentation, production, and personnel matters.
  • Performs additional duties as required.

Qualifications

  • Bachelor's Degree in a Chemistry discipline with 4+ years of relevant experience in Analytical Chemistry Laboratories or equivalent education and experience (Required).
  • Experience with GCMS (Required).
  • Familiarity with EPA TO15, TO17, and 325 Methods (Strongly Preferred).
  • Experience with thermal desorption tubes (Strongly Preferred).
  • Knowledge of 6L and 1L canister sampling and analysis (Strongly Preferred).
  • Minimum of 3 years of mass spectrometry experience (Required).
  • At least 1 year of supervisory experience (Strongly Preferred).
  • Advanced proficiency in English (Required).
  • Understanding of environmental testing protocols, regulations, and certifications relevant to the department (Required).
  • Strong analytical thinking and problem-solving skills (Required).
  • Solid grasp of processes and workflows (Required).
  • Ability to follow written, oral, or diagrammatic instructions and resolve problems involving multiple variables (Required).
  • Ability to read and interpret documents such as SOPs, safety rules, and procedure manuals (Required).
  • Ability to compose routine reports and correspondence, and effectively communicate with groups (Required).
  • Demonstrates integrity and respect towards others and company principles (Required).
  • Excellent communication skills; actively listens, asks clarifying questions, and provides constructive feedback (Required).
  • Strong time management skills, capable of balancing multiple projects with varying deadlines (Required).
  • Proficiency in Microsoft Office applications (i.e., Excel, Word, Outlook) (Required).
  • Experience with LIMS (Preferred).

The salary range for this position is $65,000 - $75,000 (dependent on experience). This is not an overtime eligible position.

In addition, your compensation package includes the following benefits:

  • Participation in the Company's benefit programs coincident or following the first of the month in which you are hired.
  • Immediate eligibility to participate in the Company's 401K Retirement Plan.
  • Paid vacation
    • Four (4) floating holidays annually.
    • Seven (7) company observed holidays paid.
    • Sick time accrual.

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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