Project Management Assistant
2 weeks ago
About Pace Analytical Services
Pace Analytical Services is dedicated to enhancing the safety and health of our environment. With a commitment to advancing scientific practices across various sectors, we provide localized services supported by a comprehensive national laboratory network. Our mission is to ensure the safety of air, water, soil, and other essential resources through both in-lab and emergency onsite services.
Position Summary
The individual in this role will be tasked with delivering administrative assistance to project management and sample intake, while also ensuring excellent customer service for all clients.
Key Responsibilities- Managing, reviewing, and processing various standard project management documents, forms, databases, and related materials.
- Offering basic interpretation and guidance to staff and management regarding project management policies and practices.
- Conducting standard research and providing feedback to address management and employee inquiries; assisting in gathering customer feedback and coordinating necessary resources.
- Supporting projects that involve client interaction, verifying sample check-in accuracy, monitoring analysis status, responding to client questions, and managing invoicing as directed.
- Routing client communications and requests to the appropriate project manager for follow-up.
- Assisting in the development of project management objectives, including budgets, timelines, materials, personnel, and other requirements, while presenting information to management.
- Interpreting and applying departmental policies and procedures, as well as relevant laws and regulations, with guidance as needed.
- Enhancing departmental efficiency and effectiveness by contributing suggestions and actively participating in work teams.
- Promoting Pace Analytical's mission by demonstrating courteous and cooperative behavior in interactions with customers and staff, fostering a positive workplace environment.
High School Diploma or GED; with two (2) years of experience in administrative support; or an equivalent combination of education, training, and experience.
Knowledge and SkillsRequired Knowledge:- Understanding of departmental policies, procedures, and functions.
- Familiarity with applicable laws, codes, and regulations.
- Knowledge of standard testing tools, equipment, and calibration methods.
- Proficiency in computer applications and systems relevant to the role.
- Awareness of effective project team member practices.
- Ability to communicate effectively with staff, coworkers, and customers to ensure safe and appropriate operations.
- Strong command of business English, including spelling, grammar, and punctuation.
- Training others in relevant policies and procedures.
- Collaborating as a team member and managing projects.
- Working effectively in both team and individual contributor settings.
- Interpreting and explaining applicable laws, codes, and regulations.
- Preparing basic reports, correspondence, and other written materials.
- Exercising initiative and independent judgment within established guidelines.
- Using tact and discretion when interacting with others.
- Delivering effective presentations to diverse groups.
- Contributing to the achievement of team or work unit goals and objectives.
- Establishing and maintaining effective working relationships with various individuals.
Additional InformationBenefits
We offer a comprehensive benefits package including paid vacation, holidays, sick leave, medical, dental, vision insurance, retirement plans, and various voluntary benefits.
Equal Opportunity Employer
Pace Analytical Services is an equal opportunity employer and prohibits discrimination and harassment of any kind.
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