Mortgage Branch Operations Manager
2 weeks ago
Location: Philadelphia, PA
Position Overview: NewCareers is seeking a dedicated and experienced professional for the role of Branch Sales Manager. This position is integral to our operations in the Bucks and Chester County areas, where we pride ourselves on our award-winning culture and commitment to excellence.
About Us: With over 30 years in the industry, we have been recognized as a Top Mortgage Employer and a Top Mortgage Workplace. Our focus is on creating a supportive environment where our associates thrive and our customers receive exceptional service.
Key Responsibilities:
- Recruit and develop a team of successful Mortgage Loan Originators and branch personnel.
- Provide coaching and guidance to staff, fostering a positive and productive work atmosphere.
- Monitor performance and manage any performance-related issues in line with company policies.
- Oversee daily operations to ensure efficiency and minimize risks.
- Maintain a strong understanding of our Customer Commitment and strive to meet or exceed our Net Promoter Score (NPS) standards.
- Ensure compliance with all licensing and regulatory requirements for branch operations.
- Manage all public-facing content related to financing residential real estate to ensure company approval.
- Report any legal or compliance issues that may affect team operations or employee licensing.
If you are looking to advance your career in a supportive and dynamic environment, we invite you to explore this opportunity with NewCareers.
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