F&B Operations Supervisor

1 week ago


Philadelphia, Pennsylvania, United States The Franklin Mortgage & Investment Co. Full time

Position Overview

The Food and Beverage Manager at The Franklin Mortgage & Investment Co. is tasked with overseeing the daily operations of all food and beverage functions. This role is crucial in maintaining the establishment's standards for guest satisfaction, team leadership, and operational efficiency.

Key Responsibilities:

  • Exhibit a passion for hospitality and a commitment to enhancing guest experiences in a dynamic environment.
  • Demonstrate leadership by setting a positive example for team members.
  • Engage actively with both guests and staff to foster a welcoming atmosphere.
  • Maintain a visible presence in the bar and dining areas to ensure exceptional service delivery.
  • Facilitate the training and development of team members to enhance their skills.
  • Manage staff scheduling to ensure adequate coverage during peak times.
  • Participate in the recruitment and hiring processes to meet staffing objectives.
  • Assist in service operations as needed across the bar and dining areas.
  • Conduct regular inventory assessments of beverages and manage ordering processes collaboratively.
  • Keep upper management informed of operational issues and implement corrective measures promptly.

Qualifications:

  • A minimum of 2 years of supervisory or management experience in a restaurant setting with proven leadership capabilities.
  • Strong understanding of budgeting, financial management, and P&L analysis related to bar operations.
  • ServSafe certification is required, along with adherence to all relevant guidelines.
  • A vibrant and approachable personality that enhances guest interactions.
  • Physical capability to stand for extended periods and lift items weighing up to 60 lbs.
  • Proficiency in standard software applications, including Point of Sale systems.
  • Familiarity with local and national labor regulations.
  • Ability to thrive in high-pressure situations.
  • Knowledge of cocktail preparation, spirits, and beverage trends.

Employee Benefits:

  • Employee discounts on services
  • Paid time off for personal use

Work Schedule:

  • Evening, night, and overnight shifts available
  • Weekend availability is required

Job Type: Full-time, Salary

Compensation: $20.00 per hour

Expected Weekly Hours: Varies based on operational needs

Bar Operating Hours: Sunday to Thursday from 5 PM to 11 PM, Friday & Saturday from 5 PM to 2 AM



For more information about The Franklin Mortgage & Investment Co., please visit our website.
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