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Hospitality Operations Manager
2 months ago
Job Overview
The Food and Beverage Manager at The Franklin Mortgage & Investment Co. is tasked with overseeing the daily operations of all dining and beverage services. This role emphasizes the importance of guest satisfaction, team leadership, and effective communication with upper management. The F&B Manager is dedicated to providing exceptional hospitality experiences and ensuring that quality and value are maintained throughout all service interactions.
Key Responsibilities:
- Demonstrate a passion for learning and a strong commitment to hospitality, while thriving in a dynamic, fast-paced environment.
- Exemplify leadership by setting a positive example for team members.
- Foster engagement with both team members and guests to enhance the overall experience.
- Maintain a visible presence in the bar and dining areas to ensure guest satisfaction and adherence to service standards.
- Facilitate the training and development of team members to promote growth and efficiency.
- Coordinate staff scheduling to meet operational needs.
- Manage recruitment and hiring processes to achieve staffing objectives.
- Provide support in service operations as necessary across the bar and dining areas.
- Conduct bi-weekly inventory assessments of wine, liquor, and beer in collaboration with the team.
- Keep management informed of any operational issues and take immediate corrective actions when required.
Qualifications:
- A minimum of 2 years of supervisory or management experience in a restaurant setting, showcasing proven leadership abilities.
- Proficient understanding of restaurant financials, including budgeting and P&L analysis.
- ServSafe certification is required, with a commitment to maintaining compliance with all health guidelines.
- An enthusiastic professional with a friendly demeanor and welcoming approach.
- Physical capability to stand for extended periods and lift up to 60 lbs.
- Competence in using standard software applications, including Point of Sale systems.
- Familiarity with local and national labor regulations.
- Ability to perform well under pressure in a busy environment.
- Knowledge of cocktail preparation, spirits, and beverage culture.
Benefits:
- Employee discounts
- Paid time off
Work Schedule:
- Evening, night, and overnight shifts
- Weekend availability required
Job Type: Full-time, Salary
Compensation: $20.00 per hour
Expected Weekly Hours: Variable based on operational needs
For more information about The Franklin Mortgage & Investment Co., please visit our website.
