Mortgage Loan Specialist

2 weeks ago

Philadelphia, Pennsylvania, United States UMortgage Full time
Job Overview

Position: Loan Processor

Department: Operations

Team: Processing

Our Unique Approach

At UMortgage, we prioritize a client-focused, service-oriented methodology. Our primary concentration is on home acquisitions, emphasizing consumer education, partnerships with real estate agents, and a tailored experience for home buyers. Our mission is to empower our team members to deliver an exceptional experience consistently while fostering enduring relationships.

Key Responsibilities

We are seeking a Loan Processor who is meticulous, positive, and a collaborative team player to assist in the processing and verification of loan information. In this role, you will serve as the intermediary between our clients and the sales team, ensuring that all necessary documentation is accurately collected, loans are prepared for closing, and that all parties involved enjoy a remarkable experience throughout the loan process. The ideal candidate should possess a background in loan processing along with outstanding communication, listening, and problem-solving abilities. If you are a detail-oriented professional communicator eager for new challenges, we would like to hear from you.

Responsibilities Include:

  • Embodying our company's core values and client-centric model to deliver exceptional customer service throughout the loan process.
  • Efficiently processing loans to ensure a seamless experience for all parties involved.
  • Collaborating and proactively communicating with both internal and external stakeholders, including:
    • Internal: Loan Originators, Branch Managers, Team Leaders, and other Operations team members.
    • External: Underwriters, real estate agents, borrowers, title companies, attorneys, homeowners insurance agents, and escrow agents.
  • Building personalized relationships with borrowers and gathering necessary documentation to complete the loan process.
  • Reviewing, preparing, and submitting approved loan files to the title company for settlement.
  • Maintaining strong relationships with clients and internal teams by providing excellent customer service to our borrowers.
  • Reviewing all loan approvals and addressing any conditions required for Underwriting and Closing teams promptly.
  • Meeting or exceeding our service level agreements (SLA) for turnaround times with all internal and external clients.
  • Obtaining and reviewing documentation relevant to various mortgage types.
  • Coordinating with our Sales and Closing teams to ensure all parties involved in the loan process receive timely and accurate updates and have a positive experience.
  • Scheduling and tracking closing dates, contingency dates, and loan lock expirations.
  • Maintaining detailed records of data regarding the volume and status of loans in all applicable systems, including new applications, loans approved, canceled, or denied.
  • Communicating effectively with outside vendors, borrowers, and the loan support team.
  • Documenting all correspondence with loan parties.
  • Performing additional responsibilities as needed based on business requirements.

Qualifications Required:

  • Minimum of 2 years of loan processing experience.
  • Excellent written and verbal communication skills, along with strong follow-up abilities.
  • Comfortable speaking on the phone with clients and external parties.
  • Solid understanding of the mortgage loan process.
  • Team-oriented, adaptable, and accountable.
  • High attention to detail and effective time management skills.
  • Strong sense of urgency and ability to meet tight deadlines.
  • Ability to multitask and prioritize projects with competing deadlines.
  • Experience handling a high volume of both government and conventional loans.
  • Familiarity with Salesforce, ARIVE, and similar software is advantageous.
  • Broker/Correspondent experience is a plus.

What We Offer at UMortgage:

  • Health benefits
  • Dental benefits
  • Vision benefits
  • FSA/HSA accounts
  • 401k/Roth IRA
  • Generous PTO plan
  • Opportunity to work with one of the top 100 fastest-growing companies in America
  • Collaboration with teams and offices nationwide
  • Our "Get Better Everyday" culture
  • Team member ownership options
  • Accelerated career growth

Powered by JazzHR

JubfKxR3qZ

  • Mortgage Loan Support Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Position OverviewMortgage Loan Support SpecialistAbout UsAt UMortgage, we pride ourselves on a client-focused, service-oriented methodology. Our primary concentration is on facilitating home acquisitions, emphasizing consumer education, fostering relationships with real estate professionals, and delivering a tailored experience for home buyers. Our mission...

  • Mortgage Loan Specialist

    1 week ago

    Philadelphia, Pennsylvania, United States NVR Inc. Full time

    Role OverviewAs a vital member of our team, you will:Enhance the customer journey by ensuring consistent communication and delivering outstanding service to prospective homeowners.Engage with NVR Mortgage and Homebuilding personnel throughout the loan lifecycle.Oversee multiple mortgage applications, gather and document client details, and guarantee the...

  • Mortgage Loan Consultant

    2 weeks ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Position OverviewMortgage Loan ConsultantWhat Makes Us UniqueAt UMortgage, we prioritize a client-focused, service-oriented methodology. Our primary concentration is on home acquisitions, emphasizing consumer education, collaboration with real estate professionals, and a tailored experience for home buyers. Our mission is to empower our team members to...

  • Mortgage Loan Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Position OverviewRole: Loan CoordinatorDepartment: OperationsTeam: SetupCompany PhilosophyAt UMortgage, we pride ourselves on a client-focused, service-oriented methodology. Our primary concentration is on home acquisitions, emphasizing consumer education, collaboration with real estate professionals, and a tailored experience for home purchasers. Our...

  • Mortgage Loan Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Position OverviewRole: Loan CoordinatorDepartment: OperationsTeam: SetupCompany CultureAt UMortgage, we prioritize a customer-focused, service-oriented approach. Our primary goal is to facilitate home purchases while emphasizing consumer education, fostering relationships with real estate agents, and delivering a tailored experience for home buyers. We aim...

  • Mortgage Loan Consultant

    1 week ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Position OverviewMortgage Loan ConsultantWhat Makes Us UniqueAt UMortgage, we pride ourselves on a client-focused, service-oriented methodology. Our primary focus is on home financing, emphasizing consumer education, partnerships with real estate professionals, and a tailored experience for home buyers. Our mission is to empower our team members to deliver...

  • Mortgage Loan Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Position OverviewRole: Loan CoordinatorDepartment: OperationsTeam: SetupCompany PhilosophyAt UMortgage, we prioritize a client-focused, service-oriented methodology. Our primary focus is on facilitating home purchases, emphasizing consumer education, fostering relationships with real estate agents, and delivering a tailored experience for home buyers. Our...

  • Mortgage Loan Processor

    2 weeks ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Job OverviewPosition: Mortgage Loan ProcessorDepartment: OperationsTeam: ProcessingOur Unique ApproachAt UMortgage, we pride ourselves on a service-oriented, customer-first philosophy. Our primary focus is on facilitating home purchases, emphasizing consumer education, fostering relationships with real estate agents, and delivering a tailored experience for...

  • Retail Mortgage Loan Originator

    2 days ago

    Philadelphia, Pennsylvania, United States Truist Inc Full time

    Job SummaryWe are seeking a highly skilled Mortgage Sales and Marketing Professional to join our team at Truist Inc. As a Retail Mortgage Loan Originator, you will be responsible for the sales and marketing of mortgage loan products within the company's policies and procedures.Key ResponsibilitiesExecute effective mortgage marketing and development plans to...

  • Experienced Mortgage Loan Consultant

    1 week ago

    Philadelphia, Pennsylvania, United States RenoFi Full time

    Position OverviewAs an Experienced Mortgage Loan Consultant at RenoFi, you will have the chance to originate a wide range of mortgage loan products, including our specialized RenoFi home equity renovation loans. Your production will stem from a mix of self-sourced and company-generated leads. With the current surge in home equity and renovation lending, this...

  • Retail Mortgage Loan Originator

    2 days ago

    Philadelphia, Pennsylvania, United States Truist Inc Full time

    Job Summary:The Mortgage Sales and Marketing Professional will be responsible for the sales and marketing of Truist Mortgage Loan products within bank policies and procedures. This role will also involve consistent, effective referrals of mortgage clients for other bank services, including the qualifying package of services, and insurance products.Essential...

  • Mortgage Loan Officer

    1 week ago

    Philadelphia, Pennsylvania, United States PNC Financial Services Group Full time

    Job SummaryPNC Financial Services Group is seeking a skilled Mortgage Loan Officer to join our team. As a Mortgage Loan Officer, you will be responsible for recommending loan solutions to clients, managing a portfolio of customer relationships, and collaborating with internal and external stakeholders to complete mortgage transactions.Key...

  • Consumer-Focused Mortgage Loan Originator

    1 week ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Job OverviewPosition Summary:This full-time, remote role as a Consumer-Focused Mortgage Loan Originator at UMortgage emphasizes achieving sales targets through direct engagement with clients.In this position, you will connect with prospective clients via phone, establishing trust, nurturing relationships, and offering tailored mortgage solutions.You will...

  • Consumer-Focused Mortgage Loan Originator

    1 week ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Job OverviewPosition Summary:This full-time, remote role as a Consumer-Focused Mortgage Loan Originator at UMortgage emphasizes achieving sales objectives through direct interactions with clients. In this position, you will connect with prospective clients via phone, building trust and nurturing relationships while offering tailored mortgage solutions. You...

  • Consumer-Focused Mortgage Loan Originator

    1 week ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Job OverviewPosition Summary:This full-time, remote role as a Direct to Consumer (D2C) Mortgage Loan Originator at UMortgage is dedicated to achieving sales success through direct engagement with clients. In this position, you will connect with potential customers via phone, establishing trust, nurturing strong relationships, and offering tailored mortgage...

  • Consumer-Focused Mortgage Loan Originator

    1 week ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Job OverviewPosition Summary:This full-time, remote role as a Direct to Consumer (D2C) Mortgage Loan Originator at UMortgage emphasizes achieving sales success through direct client engagement. In this position, you will connect with prospective clients via phone, building trust and fostering robust relationships while offering tailored mortgage solutions....

  • Mortgage Operations Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Job OverviewPosition: Loan SpecialistAbout UsAt UMortgage, we pride ourselves on a service-oriented, client-focused methodology. Our primary concentration is on home acquisitions, with a strong emphasis on educating consumers, fostering relationships with real estate agents, and delivering a tailored experience for home buyers. Our mission is to empower our...

  • Mortgage Loan Assistant

    2 weeks ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Job OverviewPosition: Loan Originator AssistantAbout UsAt UMortgage, we pride ourselves on a service-oriented, client-focused methodology. Our primary objective is to facilitate home purchases, emphasizing consumer education, strong relationships with real estate agents, and a tailored experience for home buyers. We aim to empower our team members to deliver...

  • Mortgage Closing Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Job OverviewPosition: Loan CloserDepartment: OperationsTeam: ClosingWhat Distinguishes UsAt UMortgage, we pride ourselves on a customer-focused, service-oriented methodology. Our primary focus is on facilitating home purchases, emphasizing consumer education, fostering relationships with real estate agents, and delivering a tailored experience for home...

  • Mortgage Client Service Specialist

    2 days ago

    Philadelphia, Pennsylvania, United States SummitHR Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Mortgage Client Service Specialist to join our team at SummitHR. As a key member of our servicing team, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate processing of mortgage-related tasks.Key Responsibilities:Communicate with...