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Hospitality Operations Manager
2 months ago
Position Overview
The Food and Beverage Manager at The Franklin Mortgage & Investment Co. is tasked with overseeing the daily operations of all food and beverage services. This role is pivotal in ensuring a remarkable guest experience through effective leadership, operational excellence, and a commitment to hospitality.
Key Responsibilities:
- Exhibit a passion for learning and a strong sense of empathy, fostering a welcoming atmosphere for both guests and team members.
- Lead by example, demonstrating professionalism and dedication at all times.
- Engage actively with both team members and guests to enhance the overall experience.
- Maintain a visible presence in the bar and dining areas to ensure exceptional service delivery.
- Facilitate the training and development of team members, ensuring they are equipped with the necessary skills.
- Manage team scheduling effectively to meet operational needs.
- Conduct interviews and hire staff to achieve staffing objectives.
- Assist in service operations as needed within the bar and restaurant.
- Oversee the inventory management of beverages, conducting bi-weekly assessments in collaboration with the team.
- Keep senior management informed of operational issues and implement corrective actions as required.
Qualifications:
- A minimum of 2 years of supervisory or management experience in a restaurant setting, showcasing strong leadership capabilities.
- Proficient in restaurant financial management, including budgeting and P&L analysis.
- ServSafe certification is required, with a commitment to maintaining all safety standards.
- A dynamic and approachable professional with a friendly demeanor.
- Physical ability to stand for extended periods and lift up to 60 lbs.
- Competence in using standard software applications, including Point of Sale systems.
- Familiarity with local and national labor regulations.
- Ability to thrive in high-pressure environments.
- Knowledgeable about cocktails, spirits, and the beverage industry.
Employee Benefits:
- Employee discounts
- Paid time off
Work Schedule:
- Evening, night, and overnight shifts
- Weekend availability required
Job Type: Full-time, Salary
Compensation: $20.00 per hour
Expected Hours: Variable per week
Bar Hours of Operation: Sunday to Thursday 5 PM to 11 PM, Friday & Saturday 5 PM to 2 AM
For more information about The Franklin Mortgage & Investment Co., please visit our website.
