Crisis Services Mental Health Specialist

1 week ago


Seattle, Washington, United States Crisis Connections Full time
Job Overview

Position Title: Crisis Services Clinician
Reports to: Director of Clinical Services
Employment Type: Part-Time and Full-Time opportunities available
Location: Remote/In-person role
Compensation: Competitive hourly rate with additional shift differentials for night shifts

Union Representation: Represented by OPEIU
Schedule: Flexible shifts including weekends and weekdays

Crisis Connections is dedicated to providing essential telephone-based support services that are accessible to individuals in crisis. Our mission is to promote resilience and well-being by connecting individuals with compassionate support.

Position Summary

As a Crisis Services Clinician, you will serve as a qualified Mental Health Professional with extensive training in various crisis intervention functions. Your primary role will involve overseeing operations within the call center, collaborating with clinical staff and paraprofessionals to ensure effective service delivery.

Key Responsibilities
  1. Crisis Coordination: Supervise phone staff, providing guidance and oversight during shifts.
  2. Clinical Oversight: Monitor and coach team members, ensuring adherence to best practices in crisis intervention.
  3. Documentation: Maintain accurate records of all interactions and assessments.
  4. Mental Health Triage: Conduct assessments on crisis calls, evaluating risk and implementing appropriate interventions.
  5. Community Consultation: Offer professional guidance to callers regarding mental health resources and crisis management.
Training and Development

New hires will undergo comprehensive training, including onsite shifts and online modules, to ensure readiness for their roles. Continuous professional development is encouraged to stay updated with the latest practices in mental health.

Qualifications

Applicants should possess a Master's degree in social sciences and have a minimum of two years of supervised experience in mental health. Previous supervisory experience and the ability to thrive in high-pressure environments are essential.

Working Conditions

This role requires the ability to manage multiple IT platforms and work effectively in a dynamic environment.

Commitment to Diversity

Crisis Connections values diversity and inclusion, welcoming applicants from all backgrounds. We are committed to providing excellent benefits and opportunities for career advancement.



  • Seattle, Washington, United States Crisis Connections Full time

    Job OverviewPosition Title: Crisis Services ClinicianReports to: Director of Clinical ServicesEmployment Type: Part-Time and Full-Time OpportunitiesLocation: Remote RoleCompensation: $35.45/hr, with an additional $4/hr for night shiftsUnion Representation: Represented by OPEIUSchedule: Flexible shifts including weekends and weekdays, with a requirement for...


  • Seattle, Washington, United States Crisis Connections Full time

    Job OverviewPosition Title: Clinical Supervisor of 988 (GY/After-hours shift)Employment Type: Full-time, Non-exemptCompensation: Starting at $40 per hour plus an additional $4.00 for GY shift differentialSchedule: GY/After Hours (12 am - 8 am); Tuesday - SaturdayReporting To: Clinical Manager of 988Union Status: Non-bargaining unit/Non-union roleWork...


  • Seattle, Washington, United States Crisis Connections Full time

    Crisis Intervention Specialist Job DescriptionJob Summary:Crisis Connections is seeking a highly skilled Crisis Intervention Specialist to join our team. As a Crisis Intervention Specialist, you will play a critical role in providing support and guidance to individuals in crisis, working closely with our 24-Hour Crisis Line volunteer phone workers.Key...


  • Seattle, Washington, United States Crisis Connections Full time

    Job OverviewPosition Title: Crisis Services ClinicianReports to: Director of Clinical ServicesEmployment Type: Part-Time and Full-Time OpportunitiesLocation: Seattle, WACompensation: $35.45/hr, with an additional $4/hr for graveyard shiftsUnion Representation: Represented by OPEIUSchedule: Flexible shifts available on weekends and weekdays, with a...


  • Seattle, Washington, United States Crisis Connections Full time

    About the Organization: Crisis Connections is a nonprofit entity focused on delivering mental health assistance to the community. We prioritize diversity and inclusion, inviting individuals from various backgrounds to become part of our team.Position Title: Crisis Services ClinicianEmployment Type: Available in both Full-Time and Part-Time rolesCompensation:...


  • Seattle, Washington, United States DESC Full time

    About the RoleDESC is seeking a highly skilled Mental Health Professional to join our Mobile Response Team (MRT) as a Crisis Response Specialist. As a key member of our interdisciplinary team, you will provide critical mental health services to individuals in crisis, working closely with housing staff and other community providers to ensure seamless care...


  • Seattle, Washington, United States Crisis Connections Full time

    Job SummaryCrisis Connections is seeking a highly skilled Clinical Supervisor to lead our Crisis Services team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our crisis phone room, supervising and mentoring staff, and ensuring the delivery of high-quality services to our clients.Key...


  • Seattle, Washington, United States Downtown Emergency Service Center Full time

    About the RoleWe are seeking a highly motivated and compassionate Peer Specialist to join our team at the Downtown Emergency Service Center (DESC). As a Peer Specialist, you will play a vital role in providing support and guidance to individuals with mental health challenges, helping them to achieve their recovery goals and improve their overall...

  • Peer Specialist

    2 days ago


    Seattle, Washington, United States Downtown Emergency Service Center Full time

    About the RoleAt Downtown Emergency Service Center (DESC), we are committed to providing comprehensive services and treatment to individuals experiencing homelessness, substance use disorders, and serious mental illness. We are seeking a highly motivated and compassionate Peer Specialist to join our team.Job SummaryThe Peer Specialist will work as a member...

  • Peer Specialist

    5 days ago


    Seattle, Washington, United States Downtown Emergency Service Center Full time

    About the RoleWe are seeking a highly motivated and compassionate Peer Specialist to join our team at the Downtown Emergency Service Center (DESC). As a Peer Specialist, you will play a vital role in providing consultation and support to our team, promoting a culture of recovery and empowerment for our clients.Key ResponsibilitiesClient Support: Provide...

  • Peer Specialist

    5 days ago


    Seattle, Washington, United States Downtown Emergency Service Center Full time

    About the RoleWe are seeking a highly motivated and compassionate Peer Specialist to join our team at the Downtown Emergency Service Center (DESC). As a Peer Specialist, you will play a vital role in providing support and guidance to individuals struggling with mental health issues.Key ResponsibilitiesProvide Peer Support: Offer emotional support and...

  • Crisis Support Mentor

    2 weeks ago


    Seattle, Washington, United States Crisis Connections Full time

    Position Title: Warm Line MentorReports to: Warm Line SupervisorJob Type: Part-time openings (three positions); Non-exemptSchedule: Tuesday-Saturday shift, 2:30pm-10:30pm, Wed, Th, Sat 8:30-3:30pmPay Rate: $26.01/hourLocation: Onsite in Seattle, WA Union Representation: OPEIU Representation PROGRAM SUMMARYBecome an integral part of the Crisis Connections...


  • Seattle, Washington, United States Downtown Emergency Service Center Full time

    Job OverviewDays Off: Saturday, SundayShift: Day (9am-5:30pm)Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)Additional Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement PlanAbout Downtown Emergency...

  • Crisis Support Mentor

    2 weeks ago


    Seattle, Washington, United States Crisis Connections Full time

    Position Title: Warm Line MentorReports to: Warm Line SupervisorJob Type: Part-time openings (three positions); Non-exemptSchedule: Tuesday-Saturday shift, 2:30pm-10:30pm, Wed, Th, Sat 8:30-3:30pmPay Rate: $26.01/hourLocation: Onsite in Seattle, WA Union Representation: OPEIU Representation PROGRAM SUMMARYBecome an integral part of the Crisis Connections...

  • Crisis Support Mentor

    2 weeks ago


    Seattle, Washington, United States Crisis Connections Full time

    Position Title: Warm Line MentorReports to: Warm Line SupervisorJob Type: Part-time openings (three positions); Non-exemptSchedule: Tuesday-Saturday shift, 2:30pm-10:30pm, Wed, Th, Sat 8:30-3:30pmPay Rate: $26.01/hourLocation: OnsiteUnion Representation: OPEIU RepresentationPROGRAM SUMMARYBecome an integral part of the Crisis Connections mission, dedicated...

  • Crisis Support Mentor

    2 weeks ago


    Seattle, Washington, United States Crisis Connections Full time

    Position Title: Warm Line MentorReports to: Warm Line SupervisorJob Type: Part-time openings (three positions); Non-exemptSchedule: Tuesday-Saturday shift, 2:30pm-10:30pm, Wed, Th, Sat 8:30-3:30pmPay Rate: $26.01/hourLocation: OnsiteUnion Representation: OPEIU RepresentationPROGRAM SUMMARYBecome an integral part of the Crisis Connections mission, which...


  • Seattle, Washington, United States Downtown Emergency Service Center Full time

    Job OverviewShift: Swing (3pm - 11:30pm)Days Off: Saturday and SundayShift Differential: $0.50 per hour for swing shiftInsurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)Additional Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off...


  • Seattle, Washington, United States THS Full time

    Position OverviewTherapeutic Health Services (THS) has been a leader in providing evidence-based and culturally sensitive behavioral health solutions since 1972. Our mission focuses on delivering compassionate care to children, youth, and families grappling with substance use and mental health challenges. We are dedicated to:Addressing the ongoing opioid...


  • Seattle, Washington, United States Downtown Emergency Service Center Full time

    Job OverviewShift: Swing (3pm - 11:30pm)Days Off: Saturday and SundayShift Differential: $0.50 per hour for swing shiftInsurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)Additional Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off...


  • Seattle, Washington, United States Downtown Emergency Service Center Full time

    Job OverviewShift: Swing (3pm - 11:30pm)Days Off: Saturday and SundayShift Differential: $0.50 per hour for swing shiftInsurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)Additional Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off...