Crisis Intervention Specialist

1 week ago

Seattle, Washington, United States Crisis Connections Full time
Job Overview

Position Title: Crisis Services Clinician
Reports to: Director of Clinical Services
Employment Type: Part-Time and Full-Time Opportunities
Location: Seattle, WA
Compensation: $35.45/hr, with an additional $4/hr for graveyard shifts

Union Representation: Represented by OPEIU

Schedule: Flexible shifts available on weekends and weekdays, with a requirement for weekend availability.

Crisis Connections is dedicated to providing a range of telephone-based support services that are accessible to individuals in our community facing crises. Our mission is to promote resilience and wellbeing by connecting individuals to compassionate support.

Position Summary

As a Crisis Services Clinician, you will be a qualified Mental Health Professional equipped with extensive training in critical crisis service functions, including Crisis Services Coordination, Hospital Authorization, One-Call Triage, and Mental Health Triage. Your primary role will involve supervising all operations within the phone room, collaborating closely with clinical staff and paraprofessionals during your shifts.

Key Responsibilities
  • Crisis Service Coordination: Oversee phone workers, providing guidance and support during shifts, ensuring adherence to policies and procedures.
  • Mental Health Triage: Conduct assessments on crisis calls, evaluate risks, and implement effective clinical interventions.
  • Hospital Diversion and Authorization: Manage the Hospital Authorization Line, ensuring accurate documentation and timely completion of authorizations.
  • One-Call Triage: Respond to calls from first responders, gathering essential information and offering immediate support options.
  • Community Consultation: Provide professional consultation to callers regarding mental health access and crisis intervention.
Training and Development

New hires are expected to complete a series of training shifts and online modules before commencing their scheduled duties. Continuous professional development is encouraged, with a minimum of 12 hours of training annually on relevant topics.

Qualifications

Applicants should possess a Master's degree in social sciences and have at least two years of supervised experience working with individuals experiencing severe mental health challenges. Candidates with supervisory experience and a collaborative mindset are preferred.

Working Conditions

This role requires the ability to manage multiple IT platforms and maintain focus in a moderately noisy environment. Flexibility and adaptability are essential for success in this position.

Commitment to Diversity

Crisis Connections values diversity and inclusion, welcoming individuals from various backgrounds to apply. We are committed to providing excellent benefits and opportunities for career advancement.

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