Sr Manager, Customer Growth Insights

1 month ago

Rogers, Arkansas, United States Mondelez International Full time
Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will support our growth and the delivery of excellent business results. You will be responsible for converting in-depth shopping and retail environment insights into category, retail and customer strategies and recommendations. Also, you will have the responsibility to ensure shopping is integrated into marketing plans and programs as well as supporting the cross-category shopper insights agenda.

Mondelēz Shopper Insights Team Mission

Strive every day to be the indispensable partner with our internal stakeholders and retailers, encompassing both tactical execution and thought leadership, leading to profitable growth.

The Mondelēz Walmart Team and Culture

We are a high-performing, collaborative team driven by a competitive spirit. We bring proactive solutions to our stakeholders that are based on shopper insights. We foster a supportive team atmosphere to amplify individual strengths and curiosity. We actively engage with and give back to our community through volunteerism and outreach support. We value a diversity of talent, experiences, and backgrounds to expand our team culture.
  • Role would be a hybrid setting of 3 days a week in our Rogers, AR. office
  • Role is car eligible


Key Responsibilities
  • Build lasting business relationships based on trust and confidence
  • Demonstrate leadership by providing and showing a problem-solving mindset with direct reports
  • Support customer sales team and other internal stakeholders with fact based selling stories
  • Provide category and market share trends, along with forward-looking forecasting
  • Effective data visualization and confident presentation skills to internal and external stakeholders
  • Leverage multiple data and industry sources to monitor category, shopper, and competitive trends


What you will bring

A desire to drive your future and accelerate your career with experience and knowledge in:
  • Experience in using retailer / customer data, shopper insights and analytics to develop compelling retail customer plans ideally in the FMCG/CPG industry
  • High proficiency in base business tools (Excel/PowerPoint), with expertise in data modelling with data visualization tools (experience with Tableau is a must)
  • In-depth knowledge in analyzing and creating visualizations of large amounts of data
  • Experience in presenting to retailer teams, and in negotiation planning/joint business planning
  • Strong knowledge and usage of market segmentation models
  • Proven track record in persuasively influencing and aligning key customers and business stakeholders in a highly matrixed organization
  • Able to partner well with marketing, sales and external agencies


What extra ingredients you will bring:
  • Proactive business curiosity
  • Bachelor's Degree Required
  • Minimum: 7-10 years in Shopper Insights, Category Management, or CPG Sales Analytics
  • Experience leading & developing direct reports
  • Demonstrate use case w/ Luminate Channel Performance Scan & Shopper Behavior Panel data
  • Demonstrate use case w/Nielsen or Circana Syndicated Scan & Panel
  • Demonstrate problem-solving skillset/mindset to answer ambiguous business questions
  • Ability to thrive in a fast-paced environment; comfortable with prioritizing multiple deliverables & overlapping deadlines, and strong interpersonal skills to manage expectations


No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy cookies, Ritz , Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.

Job Type

Regular

Shopper Insights

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