Service Manager
19 hours ago
We are seeking a highly skilled Service Manager to lead our service department team at CSTK Inc- Velociti Inc. As a key member of our team, you will be responsible for overseeing the service department, handling customer interactions, and ensuring timely repairs.
Key Responsibilities- Manage the service department team to ensure efficient and effective service delivery
- Handle customer inquiries and resolve issues in a professional and timely manner
- Oversee repairs and maintenance of equipment and vehicles
- Develop and implement service strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to ensure seamless service delivery
- Minimum 2 years of experience in a service management role in a technical environment within the transportation industry
- Demonstrated knowledge of diesel truck, trailer, or heavy equipment mechanical knowledge
- Proficient in basic computer skills and working knowledge of Microsoft Suite
- Excellent communication and interpersonal skills
- Team-oriented, self-motivated, proactive, positive outlook, goal-oriented, problem-solver, respectful
- Competitive wage compensation
- Bonus opportunity
- A great working environment
- Health, dental, and vision insurance
- Retirement plan + employer 401(k) match
- Employer-paid basic life and short-term disability
- Paid time off + holidays
CSTK Inc- Velociti Inc is an award-winning company providing a complete line of refrigerated transportation products and services. We are committed to providing exceptional customer service and ensuring the highest level of satisfaction.
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