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Service Coordinator

2 months ago

Scranton, Pennsylvania, United States Service Coordination Unlimited Inc Full time
Job Description

Job Summary:

We are seeking a highly skilled and compassionate Service Coordinator to join our team at Service Coordination Unlimited Inc. As a Service Coordinator, you will play a critical role in supporting individuals in achieving their person-centered goals and living as independently as possible.

Key Responsibilities:

  • Service Coordination: Assess, identify, secure, and monitor services for program participants based on their unique needs.
  • Participant Support: Respond to participant needs through various communication methods and remain attentive to their requirements.
  • Compliance: Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
  • Documentation: Document each visit and contact in a detailed and person-centered manner in all required systems.
  • Training & Support: Provide necessary training and support to participants and consumer employees in managing direct care services.
  • Database Management: Maintain and utilize internal databases to track participant information and encounters.
  • Assistance: Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.
  • Company Values: Demonstrate company values consistently in all interactions and duties.

Qualifications:

  • Education: Bachelor's degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.

OR

  • Experience: At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred
  • Skills: Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
  • Technical Skills: Proficient in using computer systems and technology relevant to the role.
  • Physical Demands: Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently.
  • License: Valid driver's license and dependable means of transportation. Must be able to travel throughout Lackawanna and surrounding counties.

Why Work with Us:

  • Impactful Work: Make a real difference in the lives of individuals in your community.
  • Supportive Environment: Work with a team that values collaboration, inclusivity, and personal growth.
  • Professional Development: Opportunities for continuous learning and career advancement.
  • Competitive Benefits: Enjoy a comprehensive benefits package that supports your well-being.