Insurance Customer Support Specialist
1 week ago
Position: Customer Care Representative - Personal Lines
Job Category: None Requisition Number: CUSTO01826
Overview
Pearl Insurance Group, LLC is seeking a qualified Customer Service Representative for our Personal Lines division. This role is essential in assisting our clients with inquiries and resolving issues related to their Auto & Home insurance policies. You will engage with our clients through various communication channels including phone, mail, and email, ensuring they receive an exceptional customer experience.
Why Join Us?
- We are an industry leader in Personal Lines insurance, collaborating with 15 different carriers.
- Enjoy a close-knit team environment.
- Assist clients with a range of policy coverage questions and payment processing.
- Opportunity to earn quarterly incentives and gift cards.
- Comprehensive benefits package.
- Medical, Dental, and Vision coverage.
- Health Savings Account with Company Contribution (up to $2600 annually).
- Company-funded Short and Long Term Disability Insurance.
- Company-paid Life Insurance and AD&D Insurance.
- Generous Paid Time Off (18 days/year) and 9 Holidays.
- Paid Volunteer Time Off.
- 401(k) plan with Company Match.
- Access to an Onsite Fitness Center.
- Flexible Dress Code.
Qualifications
Education and Experience:
High school diploma or equivalent required.
Minimum of 2 years of experience in customer service and/or sales, preferably within the insurance sector; or a suitable combination of education and experience.
Preferred Certifications:
P & C License.
At Pearl Insurance, we value our employees as family. Join us in making a positive impact together.
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