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Customer Support Specialist

2 months ago

Albany, New York, United States LC Industries Full time

Position Title: Customer Service Representative

Job Category: Retail

Requisition Number: REPRE003357

Job Overview:

Company: LC Industries

Department: Base Supply Stores

Location: Various

Reports To: Manager and/or Assistant Manager

Purpose of the Role:

The primary objective of this role is to deliver exceptional customer service while ensuring customer recognition and satisfaction.

Responsibilities:

  1. Engage with customers to provide comprehensive service and support.
  2. Accurately operate computerized checkout systems.
  3. Assist in identifying and requesting materials from the warehouse.
  4. Maintain cleanliness and organization within the store environment.
  5. Perform additional tasks as assigned by the Manager or Assistant Manager.

Qualifications:

Education: High school diploma with a minimum of one year of relevant experience.

Skills: Strong interpersonal skills with the ability to communicate effectively with customers, vendors, and team members.

Experience: Previous experience in a retail or customer service environment is preferred.

Work Environment:

This position is typically performed in a moderate office setting, requiring regular sitting and use of hands.

Equal Opportunity Statement:

LC Industries is an Equal Opportunity Employer, committed to providing a diverse and inclusive workplace.