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Customer Solutions Specialist

2 months ago

Albany, New York, United States Viably LLC Full time
Join a Pioneering Company in Environmental Solutions

Become a vital member of a forward-thinking and enthusiastic team at Viably, where we are dedicated to transforming industrial waste management and recycling practices throughout North America. Our mission is to equip our clients with innovative technologies that foster both business advancement and ecological responsibility.

Key Responsibilities of the Customer Solutions Specialist:
  • Oversee sales initiatives and customer support activities within designated regions.
  • Work closely with the Operations Director and sales personnel to enhance revenue and ensure customer satisfaction.
  • Facilitate market growth and boost sales through product showcases and technical assistance.
  • Provide outstanding customer service and expert troubleshooting support.
  • Engage in customer interactions, equipment rentals, and educational training sessions.
Qualifications for Success:
  • Preferred technical degree or relevant experience.
  • Excellent communication abilities in English (Spanish proficiency is advantageous).
  • Self-motivated, organized, and capable of working autonomously.
  • Skilled in effectively presenting product offerings to clients.
  • Proficient in Microsoft Office Suite and Customer Relationship Management (CRM) software.
Physical Requirements and Benefits:
  • Must be able to lift up to 70 lbs and operate a forklift.
  • Successful completion of a pre-employment physical and background verification is required.
  • Attractive benefits package including 401K, health insurance, and paid leave.
  • Equal opportunity employer committed to providing accommodations for individuals with disabilities.