Visitor Support Services Coordinator

2 weeks ago

Brooklyn, New York, United States Chenega Corporation Full time

Position Overview

Role: Escort Support Personnel Assistant

Chenega Analytic Business Solutions (CABS) is dedicated to delivering reliable insights across various sectors, including Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Established in 2017, CABS is an 8(a) certified organization that has rapidly emerged as a leader in the federal IT and training landscape.

As an Escort Support Personnel Assistant, you will play a crucial role in providing escort services and exceptional customer support to visitors and guests, contributing to the mission of the Office of Military Commission.

Key Responsibilities

  • Arrive at the designated site well in advance to prepare the environment for court proceedings, ensuring cleanliness and proper setup.
  • Collaborate with security personnel to verify credentials of victims and family members prior to their entry into the viewing area.
  • Maintain site security by performing necessary security measures, including operating magnetometers or conducting manual checks on attendees.
  • Enforce compliance with established rules regarding the prohibition of recording devices in the viewing area.
  • Report any violations to the designated Government Representative and coordinate with security for any disturbances.
  • Work with the Government Representative and installation staff in case of extended court hours.
  • Complete all required training as per company and client policies.
  • Document work hours daily in the corporate system.
  • Perform additional duties as assigned.

Qualifications

  • High school diploma or equivalent required.
  • Minimum of 1 year of relevant experience.
  • Valid U.S. driver's license is mandatory.
  • Interim Secret clearance is required, with the ability to obtain a Secret clearance.
  • Must be a U.S. citizen.

Essential Skills and Abilities:

  • Availability for on-call duties.
  • Proficient in various computer software applications, including Microsoft Office Suite.
  • Ability to attend all necessary in-person meetings and conferences.
  • Effective communication skills, both verbal and written.
  • Strong integrity and accountability.
  • Excellent problem-solving capabilities.
  • Ability to manage multiple tasks in a high-pressure environment.
  • Skill in prioritizing tasks and meeting deadlines.
  • Willingness to work nights, weekends, and holidays as needed.
  • Capability to maintain a Secret clearance throughout the contract duration.
  • Willingness to travel up to 10% as required.

Professional Development

At Chenega MIOS, we emphasize the importance of professional growth for all team members. Our development plan is designed to help individuals identify and leverage their strengths, fostering an environment of continuous learning.

Benefits

We recognize that our people are our greatest asset. Therefore, we offer a comprehensive benefits package to support our employees and their families.

Company Culture

Our supportive and positive culture encourages team members to excel in their roles. We celebrate diversity and provide flexibility to promote well-being and a balanced lifestyle.

Corporate Responsibility

Chenega MIOS is committed to making a meaningful impact through education, community engagement, and leadership initiatives.

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