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Event Coordination Specialist
2 months ago
Good Shepherd Services is a prominent multi-service organization dedicated to supporting over 30,000 youth and families annually through a variety of programs that empower individuals to develop essential skills for success. We uphold the dignity and worth of every individual, firmly opposing intolerance, inequity, and injustice in all forms. Recognized as one of the top 100 workplaces in NYC by Crain's New York, Good Shepherd Services provides an exceptional work environment, a collaborative team focused on our mission, and a comprehensive benefits package. Join us in making a meaningful impact.
Benefits
For Full-Time Employees:
- Tuition Assistance Program
- Generous paid time off (including 5 Self-Care Days/Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)
- Healthcare Plans (Medical, Dental, Vision, and Pet Care)
- 403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time)
Position Overview
Title: EVENT COORDINATION SPECIALIST - Family Reception Center
Reports To: Conference Facilitator
Hours: 35 Hours/Week; Non-Exempt
Salary Range: 40K-45K
Job Summary: The Event Coordination Specialist is responsible for executing and managing all administrative tasks related to family team conferences for families enrolled in prevention programs, alongside front desk administrative responsibilities to enhance overall program operations. This role collaborates closely with the Conference Facilitator to ensure that conferences are conducted timely and professionally, adhering to all program and regulatory mandates.
Key Responsibilities:
- Maintain and submit a monthly tracking list of all upcoming conferences to the Conference Facilitator and program Supervisors.
- Prepare and submit necessary documentation to request and schedule conferences.
- Reserve and prepare conference spaces with required materials ahead of time.
- Ensure timely notifications are sent to all conference participants and supportive individuals prior to each meeting.
- Assist Case Workers and Social Workers with reminder communications to participants.
- Document all contacts and correspondence related to conference activities accurately and promptly in the relevant databases.
- Welcome visitors and participants at the program site while managing the reception area.
- Notify staff of arrivals for scheduled appointments.
- Handle incoming calls and direct them appropriately while covering the reception area.
- Distribute petty cash and transportation cards to staff and participants as instructed.
- Maintain a safe and welcoming reception area.
- Participate in program staff meetings and relevant training sessions.
- Perform additional duties as assigned.
- Fosters a respectful and collegial atmosphere.
- Handles administrative tasks with professionalism, ensuring program effectiveness.
- Engages in continuous learning and professional development.
- Welcomes and provides constructive feedback in a supportive manner.
- Demonstrates commitment to teamwork and contributes actively to the program's mission.
- High School diploma; currently pursuing a Bachelor's degree preferred.
- Bilingual in English and Spanish required.
- Proficient in Microsoft Office Suite (Outlook, Excel, Word) required.
- Minimum one year of experience in an administrative support role.
- Familiarity with relevant databases is a plus.
- Excellent verbal and written communication skills.
- Ability to proactively address and resolve issues.
- Strong teamwork and organizational skills with attention to detail.
- Commitment to a strength-based, youth and family development approach.
Good Shepherd Services is an equal opportunity employer committed to fostering an anti-racist and multicultural organization that advocates for justice and equity. We welcome applicants from diverse backgrounds for various roles, who will join us in this mission and uphold our values. We strive for a workforce that reflects the communities we serve.
We are dedicated to providing an inclusive environment for all staff, participants, volunteers, and partners. We do not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of our operations.
We are committed to ensuring accessibility and accommodations for employees with disabilities. Reasonable accommodations will be provided upon request for candidates with disabilities during the hiring process. We value diversity and encourage applicants of all abilities to apply.