Healthcare Administrative Coordinator
2 weeks ago
Healthcare Administrative Coordinator
Salary: $50k
At GradBay, we are redefining primary care by making quality healthcare more accessible, affordable, and enjoyable for everyone involved. Our mission is to enhance the healthcare experience for patients, providers, employers, and health networks alike. With our integrated in-office and virtual care services, on-site laboratories, and comprehensive programs for preventive care, chronic illness management, and mental health support, we have been positively impacting lives for over fifteen years.
As we expand our reach and aim to improve health outcomes, we are committed to building a diverse and empathetic team, fostering an environment where every member can thrive.
The Role:
Joining our centralized team offers a dynamic experience, driven by individuals passionate about our mission to deliver exceptional service experiences for patients. As a member of our Advanced Tasking Team, you will engage in specialized tasks that require a high level of skill and attention.
Success in this position requires proficiency in managing a substantial task queue, executing complex authorizations (such as MRIs and durable medical equipment requests), resolving intricate investigations, and consistently meeting or exceeding performance expectations set by your supervisor.
Key Areas of Focus:
- Complex Task Management
- Sexual and Reproductive Health Services
- Senior Health Centralized Services
Additionally, you will be expected to encourage your colleagues to critically analyze their work, ask insightful questions, and identify opportunities for process improvements using lean methodologies. This role supports patients across the nation.
Responsibilities:
- Ensure compliance with service level agreements in complex insurance authorizations.
- Achieve or surpass performance benchmarks consistently (200+ tasks per week).
Qualifications:
- A minimum of 2 years of experience in managing referrals and navigating intricate insurance systems.
- A collaborative and positive attitude with a proactive approach to teamwork.
- Experience in a national healthcare organization that understands regional complexities.
- Familiarity with various Electronic Medical Records (EMRs).
Benefits to Support Your Well-being:
Immediate Benefits:
- Paid sabbatical after 5 and 10 years of service.
- Employee Assistance Program - Confidential support for stress, anxiety, financial planning, and legal matters.
- Comprehensive Medical, Dental, and Vision plans.
- Complimentary memberships for you and your family.
- Pre-tax commuter benefits.
- Option to cash out up to 40 accrued hours of PTO annually.
Future Security for You and Your Family:
- 401K matching contributions.
- Support for emergency childcare expenses.
- Enhanced maternity and paternity leave benefits.
- Fully covered Basic Life Insurance.
- Comprehensive Short-Term and Long-Term Disability Insurance.
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