Mortgage Servicing Representative
2 weeks ago
As a Loan Servicing Specialist, your role will encompass the following:
- Input and maintain loan data within the systems as necessary.
- Ensure the accuracy and integrity of information in the Loan Origination Systems (LOS).
- Provide support to branch operations, focusing on problem-solving and enhancing processes to align with corporate objectives.
- Manage the setup, processing, and payment of escrow accounts for loans as needed.
- Act as a backup for other roles and undertake additional tasks as required.
- Advance your career through practical experience and ongoing education.
- Adhere to compliance with all relevant federal, state, and local regulations.
- Engage in examinations, audits, and third-party assessments.
- Follow the Information Security Program and maintain a high level of awareness regarding risk and security.
- Foster a positive image for Northwest Bank by being active and visible in the community.
- Participate in assigned meetings.
- Develop a comprehensive understanding of the Bank's products and services to deliver exceptional customer service and build lasting relationships.
This position does not include supervisory responsibilities.
Qualifications
To excel in this role, candidates must meet the following requirements:
Education & Experience
A high school diploma or GED is required; one year of relevant experience or training is preferred, or an equivalent combination of education and experience.
Language Skills
Strong verbal and written communication abilities are essential. Candidates should be capable of reading, analyzing, and interpreting various business documents and regulations. Proficiency in writing reports and business correspondence is necessary.
Mathematical Skills
Ability to perform calculations involving discounts, interest, commissions, and percentages, as well as apply basic algebra and geometry concepts.
Reasoning Skills
Ability to identify problems, gather data, establish facts, and draw valid conclusions. Must be able to interpret a variety of instructions in different formats and manage multiple variables.
Certificates, Licenses, Registrations
A valid driver's license is required, along with a willingness to travel as needed.
Physical Requirements
The physical demands of this position require regular sitting, talking, and hearing. Occasional standing, walking, and lifting up to 25 pounds may be necessary. Close visual attention to detail is important, along with effective communication skills.
Work Environment
The work environment may include exposure to moving mechanical parts and varying weather conditions. The noise level is typically moderate.
Northwest Bank is an Equal Opportunity Employer, committed to providing a workplace free from discrimination.
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