Customer Service Representative

4 days ago


Spencer, Iowa, United States Craig Neiderheiser - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Craig Neiderheiser - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth and success.

Key Responsibilities
  • Establish and Maintain Customer Relationships
    • Build and maintain strong relationships with customers to understand their needs and preferences.
    • Follow up with customers to ensure their needs are met and provide ongoing support.
  • Provide Exceptional Customer Service
    • Respond promptly and accurately to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Collaborate with Agency Team Members
    • Work closely with other agency team members to coordinate and deliver exceptional customer experiences.
    • Communicate effectively with team members to ensure seamless service delivery.
Requirements
  • Dedicated to Customer Service
    • Strong commitment to delivering exceptional customer service and building long-term relationships.
  • Excellent Communication Skills
    • Effective communication skills to assist customers and coordinate with other agency team members.
  • Proactive Problem-Solving
    • Proactive approach to problem-solving and finding solutions that meet customer needs.
Benefits
  • Hourly Pay Plus Bonus
    • Competitive hourly pay plus bonus structure to recognize and reward outstanding performance.
  • Growth Potential
    • Opportunities for growth and advancement within the agency.
  • Paid Time Off
    • Generous paid time off policy to ensure work-life balance.
  • Health Benefits
    • Comprehensive health benefits to support overall well-being.
  • Valuable Career-Building Experience
    • Opportunities to develop valuable skills and experience in a dynamic and fast-paced environment.


  • Spencer, Iowa, United States Walmart Full time

    Job OverviewThis role focuses on providing exceptional customer service, preventing loss, and ensuring a safe and secure shopping environment at the store entrances.Key Responsibilities:Verify purchases and assist with returned itemsKeep store entrances safe and secureProvide excellent customer service and respond to customer inquiriesWork collaboratively...


  • Spencer, Iowa, United States Farmers Trust and Savings Bank Full time

    Position OverviewThe full-time Teller role at Farmers Trust and Savings Bank is focused on delivering outstanding customer service aligned with the institution's core principles.This position necessitates the capability to interact effectively and courteously with clients and fellow bank staff in a positive and welcoming manner.Responsibilities...


  • Spencer, Iowa, United States Farmers Trust and Savings Bank Full time

    Position OverviewThe full-time Teller role at Farmers Trust and Savings Bank focuses on delivering outstanding customer service aligned with the institution's core principles.This position requires the ability to interact effectively and courteously with clients and fellow bank staff in a positive and friendly manner.Responsibilities include:Processing...


  • Spencer, Iowa, United States Aventure Staffing Professional Placement Full time

    Job Summary: Aventure Staffing Professional Placement is seeking a highly skilled Customer Service Representative to join their growing team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Spencer, Iowa, United States Heritage Vet Partners and their Partner Clinics Full time

    About the Role:Heritage Vet Partners and their Partner Clinics are seeking a highly skilled and detail-oriented Client Service Representative to join our team. As a Client Service Representative, you will play a vital role in providing exceptional customer service to our clients and their pets.Key Responsibilities:Greet clients and their pets in a friendly...


  • Spencer, Iowa, United States Bimbo Bakeries USA Full time

    Job Description:Job Title: Route Sales RepresentativeJob Summary:We are seeking a highly motivated and experienced Route Sales Representative to join our team at Bimbo Bakeries USA. As a Route Sales Representative, you will be responsible for merchandising, stocking, and maintaining the quality of our products on store shelves and displays. You will also be...


  • Spencer, Iowa, United States Dyno Oil Full time

    POSITION OBJECTIVE:The primary goal of this role is to deliver exceptional customer service for all transactions while executing a variety of tasks crucial for the smooth operation of the establishment.KEY RESPONSIBILITIES:The following responsibilities are typical for this position, but not exhaustive; additional tasks may be assigned as necessary.Welcome...

  • Vision Associate

    5 days ago


    Spencer, Iowa, United States Walmart Full time

    Job Summary:As a Vision Associate at Walmart, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers. Your primary responsibilities will include:Providing Great Customer Service: You will be the face of our company, interacting with customers, and addressing their queries and...


  • Spencer, Iowa, United States Northwest Bank Full time

    Key Responsibilities As a Loan Servicing Specialist, your role will encompass the following: Input and maintain loan data within the systems as necessary.Ensure the accuracy and integrity of information in the Loan Origination Systems (LOS).Provide support to branch operations, focusing on problem-solving and enhancing processes to align with corporate...


  • Spencer, Iowa, United States Walmart Full time

    Job OverviewAs a Front End Service Team Supervisor at Walmart, you will play a vital role in ensuring exceptional customer experiences across our stores. Your primary responsibilities will include:Providing top-notch customer service, ensuring a welcoming and inclusive environment for all customers.Processing returns, refunds, and financial transactions with...


  • Spencer, Iowa, United States Northwest Bank Full time

    Key Responsibilities Responsibilities include, but are not limited to: Input and maintain loan data within the systems as necessary.Ensure accuracy and integrity of information in the Loan Origination Systems (LOS).Provide support to branch operations, addressing issues, enhancing processes, and improving efficiencies aligned with corporate...


  • Spencer, Iowa, United States Northwest Bank Full time

    Key Responsibilities Responsibilities include, but are not limited to: Input and maintain loan data within the systems as necessary.Ensure accuracy and integrity of information in the Loan Origination Systems (LOS).Provide support to branch operations, including troubleshooting, process enhancements, and efficiencies aligned with corporate objectives.Manage...

  • Relief Pharmacist

    5 days ago


    Spencer, Iowa, United States Thrifty White Pharmacy Full time

    Job DescriptionThrifty White Pharmacy is a 100% employee-owned, patient-focused healthcare services company committed to delivering innovative solutions in the rural Midwest.We're seeking a skilled Relief Pharmacist to join our team, providing clinical services and managing disease states. As a key member of our team, you will be responsible for:Key...


  • Spencer, Iowa, United States Northwest Bank Full time

    Key Responsibilities & Duties Responsibilities include, but are not limited to: Timely and precise preparation of compliant loan documentation.Manage suspense/tickler reporting for loan origination.Conduct CRA and HMDA file assessments as needed.Generate monthly loan reports upon request.Act as a backup for other roles and undertake additional tasks as...


  • Spencer, Iowa, United States Rosecrance Full time

    Job SummaryRosecrance is seeking a highly motivated and experienced Prevention Specialist to join our team. As a Prevention Specialist, you will play a critical role in delivering prevention strategies to raise awareness, prevent abuse, and overdose related to stimulant and opioids.Key ResponsibilitiesPromote destigmatization of the disease of addiction and...


  • Spencer, Iowa, United States Rosecrance Full time

    $6,000 Sign-on Bonus AvailableOur mission is hope. Become part of a community dedicated to making a difference.Position Overview: Under minimal supervision, the State Opioid Response (SOR) Grant Prevention Coordinator implements prevention initiatives aimed at increasing awareness and preventing the misuse and overdose of stimulants and opioids. Job...


  • Spencer, Iowa, United States Jackson Recovery Centers, Inc. Full time

    Job Overview$6,000 Sign-on Bonus AvailableOur mission is to inspire hope. Become part of a dedicated community.Position Objective: With minimal supervision, the State Opioid Response (SOR) Grant Prevention Specialist implements prevention initiatives aimed at enhancing awareness and reducing the risk of substance misuse and overdose associated with...


  • Spencer, Iowa, United States Jackson Recovery Centers, Inc. Full time

    Job Overview$6,000 Sign-on Bonus AvailableMission Statement: At Jackson Recovery Centers, Inc., we are dedicated to fostering hope and support within our community.Position Objective: The State Opioid Response (SOR) Grant Prevention Specialist operates under minimal supervision to implement prevention initiatives aimed at increasing awareness and reducing...


  • Spencer, Iowa, United States Jackson Recovery Centers, Inc. Full time

    Job Overview$6,000 Sign-on Bonus AvailableOur mission is to inspire hope. Become part of a community dedicated to making a difference.Position Objective: Under minimal supervision, the State Opioid Response (SOR) Grant Prevention Specialist implements prevention initiatives aimed at enhancing awareness and preventing misuse and overdose associated with...


  • Spencer, Iowa, United States U.S. Bank Full time

    About the RoleAt U.S. Bank, we're on a journey to deliver exceptional customer experiences. As a Client Relationship Consultant, you'll play a vital role in building strong relationships with our customers, helping them make informed financial decisions, and providing personalized solutions to meet their unique needs.Key ResponsibilitiesBuild and maintain...