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Loan Operations Specialist

2 months ago

Spencer, Iowa, United States Northwest Bank Full time
Key Responsibilities
Responsibilities include, but are not limited to:

  1. Input and maintain loan data within the systems as necessary.
  2. Ensure accuracy and integrity of information in the Loan Origination Systems (LOS).
  3. Provide support to branch operations, including troubleshooting, process enhancements, and efficiencies aligned with corporate objectives.
  4. Manage the setup, processing, and payment of escrow items on loans as needed.
  5. Act as a backup for other roles and perform additional tasks as assigned.
  6. Advance professional development through practical experience and ongoing education.
  7. Adhere to compliance with federal, state, and local regulations.
  8. Engage in examinations, audits, and third-party assessments.
  9. Follow the Information Security Program and maintain a high level of risk and security awareness.
  10. Promote a positive image for the Bank by being actively involved in the community.
  11. Participate in assigned meetings.
  12. Develop a comprehensive understanding of the Bank's products and services through practical use and training sessions to deliver exceptional customer service while fostering relationships and exceeding expectations.
Supervisory Duties
This position does not have supervisory responsibilities.

Qualifications
To excel in this role, an individual must effectively perform each essential function. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Education & Experience
A high school diploma or equivalent (GED) is required; one year of relevant experience and/or training is preferred; or a combination of education and experience equivalent to this requirement.

Language Skills
Strong verbal and written communication skills are essential. Ability to read, analyze, and interpret general business publications, professional journals, technical procedures, or governmental regulations. Capability to write reports, business correspondence, and procedural manuals. Ability to effectively present information and respond to inquiries from groups of managers, clients, customers, and the general public.

Mathematical Skills
Ability to compute figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply basic algebra and geometry concepts.

Reasoning Skills
Ability to identify problems, gather data, establish facts, and draw valid conclusions. Ability to interpret various instructions in written, mathematical, or diagrammatic form and manage several abstract and concrete variables.

Certificates, Licenses, Registrations
A valid driver's license is required, and willingness to travel to various branch locations as business needs arise.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

While performing the duties of this light physical work position, the employee is regularly required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Close visual attention to detailed materials and effective hearing/verbal communication skills are needed. Must make accurate visual inspections of printed and/or written materials. Must be able to follow written and oral instructions. Regular customer service problem-solving using established variables.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)