Financial Services Representative

2 weeks ago


Spencer, United States Owen County State Bank Full time
Universal Banker Role at Owen County State Bank

As a **Universal Banker**, you will be responsible for a variety of essential banking functions that support our customers and enhance their banking experience. Your daily tasks will include:

  • Processing customer transactions such as deposits and withdrawals, while ensuring accuracy and compliance with bank policies.
  • Providing exceptional customer service by promoting and cross-selling various banking products and services.
  • Assisting customers in opening and closing accounts, as well as handling special requests and inquiries.
  • Originating consumer loans and home equity loans, ensuring adherence to relevant regulations and internal policies.
  • Conducting thorough needs assessments to identify customer requirements and deliver tailored solutions.
  • Managing daily office operations, including transaction processing, account maintenance, and effective communication with customers.
Qualifications:
  • A high school diploma or equivalent is required.
  • Willingness to obtain registration with the national Mortgage Licensing System and Registry (NMLS).
  • Strong interpersonal skills and the ability to resolve customer issues effectively.
  • Familiarity with basic computer operations and data entry tasks.
  • Proficiency in operating standard office equipment.
  • Preferred: One year of experience in retail banking or sales environments.


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