HVAC Sales Representative

4 days ago

Indiana, Pennsylvania, United States Davis Brothers HVAC Full time
Job Description

**Job Summary:**

We are seeking a highly skilled and motivated HVAC Sales Lead to join our team at Davis Brothers Heating & AC. As a key member of our sales team, you will be responsible for engaging with customers, understanding their HVAC needs, and recommending appropriate solutions.

Key Responsibilities:

  • Customer Service:
    • Provide exceptional customer service and create a positive customer experience.
    • Follow up on sales leads and lists with technicians, marked and self-generated.
    • Address any resistance, negotiate value, and close the sale.
    • Educate new and existing customers on service offerings utilizing the company's sales system.
    • Recommend solutions and link customer objectives to a total value solution and competitive advantage.
    • Maintain a courteous demeanor with customers and associates at all times.
  • Documentation and Reporting:
    • Effectively write and propose proposals.
    • Perform the necessary evaluation of the client's home, including the comfort survey, engineering analysis, and load calculation.
    • Manage performance metrics scorecards.
    • Prepare financing paperwork and collect payments.
    • Complete all paperwork accurately and timely on all leads.
  • Quality Assurance:
    • Demonstrate technical expertise and maintain a high degree of credibility.
    • Be accessible by phone at all times, other than scheduled vacations.
    • Participate in all company-sponsored training classes.
    • Maintain a professional image at all times by wearing company-approved apparel.
    • Abide by all standards of performance and ethics.
    • Follow all safety policies and procedures.
    • Perform other duties as assigned.

Requirements:

  • Minimum of at least 3 years of sales experience, preferably in the industry.
  • High School diploma or GED required; associate degree in a related field preferred.
  • Experience in Service Titan preferred.
  • Previous experience in service agreement sales and estimating.
  • Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment.
  • Strong relationship-building skills, customer-focused, and disciplined.
  • Strong negotiating and influencing skills.
  • Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook, Acee, and Google.
  • Function in a team environment.
  • Valid Driver's license and approved by the company's insurance carrier.
  • Must be highly organized with good attention to detail and follow-through.
  • Ability to perform multiple tasks in a fast-paced environment.
  • Exceptional interpersonal and communication skills, both written and verbal.
  • Team player working in a team environment.
  • Geographical knowledge of the service area and/or map reading skills.

Physical Requirements:

  • Office environment and local travel.
  • Climbing, lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching.
  • Occasionally lift 5-10 lbs.
  • Able to work under stressful conditions, either verbal and/or physical confrontations.
  • Have good visual acuity to see and focus close, distance, and peripheral vision with normal depth perception.
  • Willing to work extended hours, nights, or weekends if needed.

Compensation and Benefits:

We offer a base salary of $50,000 per year, and an uncapped bonus structure that allows the opportunity to earn well into the six-figure range. The company offers a comprehensive benefits package, 401k, PTO, and much more. Additionally, there are other perks tied to company culture that make it a plus to work for this privately-owned business.

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