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Fleet Parts Sales Consultant

2 months ago

Indiana, Pennsylvania, United States Palmer Trucks Full time

Overview:


The Fleet Parts Sales Consultant is tasked with fostering and sustaining robust connections with fleet clientele by delivering outstanding parts sales and service.

This position necessitates a comprehensive grasp of the fleet sector, its unique demands, and the capability to discern and fulfill customer expectations.

The ideal applicant will exhibit strong sales acumen, customer service proficiency, and in-depth product knowledge.

Key Responsibilities:
Establish and nurture a solid sales pipeline of fleet accounts.
Identify and assess potential fleet clients, cultivating relationships and trust.
Comprehend customer requirements and propose suitable parts and solutions.
Deliver precise product details and pricing to clients.
Efficiently and accurately process orders.
Collaborate with the sales team to meet sales objectives and targets.
Provide exemplary customer service and promptly address customer concerns.
Remain updated on industry trends, competitor actions, and new product launches.
Maintain precise sales documentation and reports.
Conduct sales visits to new and unassigned fleet sites on a weekly basis.
Facilitate training programs for fleet and dealership personnel.
Assess new parts sales prospects and leverage gaps with existing fleets.
Perform additional duties as required.

Qualifications:
Candidates should demonstrate a strong work ethic and possess a proactive attitude. A motivation to achieve sales targets and profitability is essential.
Excellent verbal communication skills and sound decision-making abilities are required.
Applicants must be self-driven, capable of prioritizing tasks, attentive to detail, and adaptable.
Understanding of marketing principles and administrative processes is necessary.
Experience in customer service is mandatory.

Education and Experience:
A high school diploma or GED is required.
A post-secondary degree in a relevant field is preferred.

Three years of industry experience is essential, including two years in heavy-duty truck or parts sales, with a thorough understanding of heavy-duty trucks, truck dealerships, suppliers, and fleets.

Proficiency in Microsoft Word, Excel, and PowerPoint is expected.

Technical Skills:
The candidate must possess basic computer skills, including familiarity with database software, Microsoft Excel, and Microsoft Word.

Physical Requirements:


The physical demands outlined here are representative of those that must be met by an employee to successfully execute the essential functions of this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Ability to operate standard departmental equipment, such as a PC, pallet jack, forklift, etc.
Capability to climb ladders, navigate stairs, and walk long distances.
Operate motor vehicles.
Lift up to 50 pounds.
Endurance to stand for extended periods.
Other duties as assigned.

Core Competencies:
Demonstrated experience in parts sales, ideally within the fleet sector.
Strong comprehension of the heavy-duty parts market and product expertise.
Exceptional communication and interpersonal abilities.
Patience and determination to see tasks through to completion.
Outstanding sales and customer relations skills, preferably in a related domain.
Capacity to build and sustain strong customer relationships.
Aptitude to effectively communicate with fleet ownership and senior management.
Ability to address common inquiries or complaints from clients.
Excellent computer skills, including proficiency in the complete Microsoft Office suite.
Strong organizational and communication skills, including group presentation capabilities.
Robust negotiation and sales skills are required.
Proven self-starter, demonstrating initiative and creativity.
Positive mindset, with the ability to navigate multiple challenges while maintaining focus on objectives.
Analytical skills necessary to track progress and identify strategic business growth opportunities.
Familiarity with sales CRM and other relevant software.
Strong business ethics with a professional demeanor at all times.
Willingness to travel approximately 80% of the time.
Ability to work independently and collaboratively within a team.
Valid driver's license is required.

Behavioral Traits:
People-Oriented - The role necessitates building rapport with a diverse range of individuals.
Competitive - The position demands assertiveness and a strong desire to succeed in competitive scenarios.
Sense of Urgency - The role requires decisiveness, quick responses, and prompt actions.
Adaptability - The position involves frequent shifts between tasks.
Analytical - The role requires gathering, confirming, and organizing information.
Interaction - The position necessitates regular communication and engagement with others.
This position offers a comprehensive benefits package, including Health Insurance, a 401K Retirement Program, Vacation, Employee Assistance Program, and a Clean Smoke and Drug-Free Environment.

About Palmer Trucks:


Palmer Trucks is a full-service Kenworth dealership network serving Ohio, Indiana, Kentucky, and Illinois with a comprehensive array of products and services.

As a family-owned enterprise with over fifty years of growth and success, Palmer Trucks has expanded to a team of more than 600 professionals.

With over 32 million trucks on U.S.

highways and interstates at any given moment, there exists a critical need to keep the industry progressing – 24/7.

We are committed to forming authentic and valuable connections by addressing the industry's unique, time-sensitive needs as a trusted partner.

We achieve this by providing products and services of the highest quality and value, tailored to our clients.
Our philosophy fosters long-term, valuable relationships with our partners.

The Palmer Trucks team is privileged to conduct business, and these core values ensure customer loyalty year after year, sustaining our legacy since 1965.

Palmer Trucks is an Equal Opportunity Employer.

All applicants are considered for employment without regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status, or any other legally protected status.