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Customer Service Representative

2 months ago

Indiana, Pennsylvania, United States Margy Gray - State Farm Agent Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative - State Farm Agent Team Member. As a key member of our team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer experiences.

Key Responsibilities:

  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized solutions.
  • Develop leads, schedule appointments, and market appropriate products and services to meet customer needs.
  • Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results.

What We Offer:

  • A competitive hourly pay rate, plus commission and bonus opportunities.
  • A comprehensive benefits package, including health insurance, paid time off, and flexible hours.
  • The opportunity to work in a dynamic and fast-paced environment, with a focus on growth and development.
  • A supportive team environment, with opportunities for advancement and professional growth.

Requirements:

  • Previous sales experience, preferably in an outside sales or customer service role.
  • Excellent interpersonal and communication skills, with the ability to work effectively in a team environment.
  • A strong interest in marketing products and services based on customer needs.
  • The ability to work in a fast-paced environment, with a focus on delivering exceptional results.
  • A Property and Casualty license, with the ability to obtain a Life and Health license.
  • An Associate's degree or higher, with a strong academic record.

Why Join Our Team?

As a member of our team, you will have the opportunity to work with a dynamic and supportive team, with a focus on growth and development. You will be part of a company that values customer service and is committed to delivering exceptional results. If you are a motivated and customer-focused professional, with a passion for insurance and customer service, we encourage you to apply for this exciting opportunity.