Administrative Coordinator

2 weeks ago


Orange, Massachusetts, United States Behavioral Health Network Full time


Are you a dedicated service professional looking for a rewarding opportunity? If so, this position may be the perfect fit for you.

Join our team of skilled and empathetic professionals as an Administrative Coordinator in the Opioid Treatment/MAT Services at Behavioral Health Network.

Your expertise and abilities will contribute significantly to our program through the following responsibilities:
  • Verify client identification and insurance information.
  • Facilitate the enrollment process for individuals seeking treatment and manage waitlist entries.
  • Build and maintain trusting relationships with clients and healthcare providers.
  • Participate in team meetings with collateral providers as necessary.
  • Manage phone and voicemail systems efficiently and courteously.
  • Welcome and direct clients in a professional and friendly manner.
  • Ensure the waiting area and office spaces are well-maintained and organized.
  • Notify staff of client arrivals and assist clients in navigating the facility.
  • Support administrative tasks including filing, appointment scheduling, data entry, and record maintenance.
  • Keep organized filing systems and manage office supply inventory in a cost-effective way.
  • Work schedule includes Saturday mornings and two weekday shifts, totaling 15-24 hours per week.
About Us:

BHN/OTP is a Medication Assisted Treatment Program designed to support individuals struggling with opioid addiction, helping them acquire the skills necessary for a healthier, opiate-free life. Our program employs evidence-based medication protocols approved by our Medical Director to ensure safe detoxification from these substances, implemented through ongoing assessments throughout the treatment process.

Behavioral Health Network is a reputable non-profit community behavioral health organization that has been serving children, adults, families, and communities in Western Massachusetts since 1938. We provide comprehensive, outcome-focused behavioral health care, committed to delivering high-quality, affordable, and culturally sensitive services to individuals of all ages and backgrounds.

Why Choose to Work with BHN?
  • Be part of an organization that makes a meaningful impact in the community.
  • Have the opportunity to change lives for the better.
  • Gain diverse experience across various health sectors.
  • Enjoy opportunities for professional growth within the organization.
  • Experience a dynamic and engaging work environment.
  • Benefit from an excellent package of benefits and time-off options.
Qualifications We Seek:
  • High School Diploma or GED is required.
  • Basic computer proficiency, including familiarity with word processing and email.
  • A minimum of six months of office experience is necessary.
  • Strong verbal and written communication skills.
  • A genuine interest in helping others.
  • Ability to work effectively both independently and as part of a team.
  • Bilingual proficiency in English and Spanish is preferred.
  • Demonstrated cultural competence in working with diverse populations.
  • Understanding of and adherence to ethical standards as per agency policies.
  • Knowledge of confidentiality regulations as outlined by relevant laws.
  • Proficiency in using standard office equipment, including copiers and fax machines.
  • This position will require work at multiple locations.
Application Process:

If you are interested in this opportunity, please visit our website to apply.

BHN is committed to social justice and diversity, and we strongly encourage candidates from diverse backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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