Check-in Equipment Coordinator

2 weeks ago


New York, New York, United States Adorama Camera, Inc. Full time

Position Overview

Adorama Camera, Inc. has been a leading provider in the photographic and videographic industry since 1988. We specialize in renting and supporting a comprehensive range of still and motion cameras, lighting, and grip equipment. Our extensive inventory includes DSLRs, digital backs, video cameras, and lighting solutions, all offered at competitive rates.

Role Summary:

The Equipment Return Specialist plays a crucial role in ensuring the accurate and efficient processing of all returned rental equipment.

Key Responsibilities:

  • Deliver exceptional customer service to all clients.
  • Accurately scan and process returned equipment in a timely manner.
  • Identify and report any missing or damaged items to the appropriate management teams.
  • Assist in coordinating sub-rental returns with the Quality Control and Inventory Departments.
  • Support inventory organization as required.
  • Provide assistance to Quality Control technicians and the Order Fulfillment Department.
  • Help clients and colleagues with the loading and unloading of equipment.
  • Ensure all gear is returned in good condition and handled with care.
  • Maintain a solid understanding of photographic, video, and lighting equipment.
  • Communicate effectively with high-profile clients.
  • Uphold a professional appearance at all times.

Qualifications:

  • Strong knowledge of photographic, video, and lighting equipment.
  • Undergraduate degree or a relevant combination of education and experience.
  • Experience in a rental house or equipment cage is advantageous.
  • Attention to detail is essential.
  • Ability to manage multiple tasks and adapt to changing priorities.
  • Excellent written and verbal communication skills are required.

Additional responsibilities may be assigned based on business needs.



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