Hotel Front Desk Receptionist

4 weeks ago


Middletown, United States The Hub Middletown Hotel Full time

Job Description Hotel Front Desk Receptionist Location Middletown, NJ :

Job Title: Night Hotel Front Desk Agent/Representative

Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.

Job Duties:

  • Maintains an inventory of vacancies, reservations and room assignments.
  • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  • Knows room locations, types of rooms available, and room rates.
  • Registers arriving guests and assigns rooms.
  • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
  • Coordinates guest room maintenance work with the engineering and maintenance division.
  • Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
  • Knows daily activities and meetings taking place in the hotel.
  • Reports any unusual occurrences or requests to the manager or assistant manager.
  • Manages and resolves all guest complaints in a professional and courteous manner.
  • Processes guest check-outs and handles monetary transactions.
  • Maintains customers' privacy.
  • Maintains a high level of professional appearance and demeanor.
  • Performs other duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • Previous hotel-related experience preferred.
  • Ability to communicate with public, hotel staff, and management in a professional manner.
  • Knowledge of surrounding areas and local events.
  • Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
  • Ability to learn safety, emergency, and accident prevention policies and procedures.
  • Skilled in the use of front office equipment.
  • Knowledge of proper telephone etiquette.
  • Ability to work a flexible schedule, including weekends and holidays

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Evening shift
  • Night shift
  • Overnight shift
  • Weekends as needed
  • Weekends only

Work setting:

  • In-person

Work Location: In person



  • Middletown, United States The Hub Middletown Hotel Full time

    Job Description Hotel Front Desk Receptionist Location Middletown, NJ : Job Title: Night Hotel Front Desk Agent/RepresentativeJob Summary: Represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests,...


  • Middletown, United States Retreat Hotels and Resorts Full time

    Job DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the evening front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers...


  • Middletown, United States University Orthopedics Full time

    Job Title: Front Desk Check In & Check out Receptionist Reports to: Site Manager GENERAL SUMMARY OF DUTIES: The work in this position contributes to the patients overall successful interaction within the office. Exceptional people skills are a must. This is a full-time position working 40 hours per week with competitive compensation and generous benefits....


  • Middletown, United States High Hotels Full time

    **Job Summary**High Hotels is seeking a highly organized and customer-focused individual to join our team as a Guest Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.**Key Responsibilities**• Respond to...


  • Middletown, Rhode Island, United States Pappas OPT Physical and Hand Therapy Full time

    Job Summary:We are seeking a highly organized and customer-focused Front Desk Medical Receptionist to join our team at Pappas OPT Physical and Hand Therapy. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a smooth and efficient experience for our...


  • Middletown, United States High Hotels Full time

    ** Hotel Front Desk Representative** **Job Category****:** Hotels/Hospitality **Requisition Number****:** HOTEL03817 Showing 1 location **Job Details** **Description** **High Hotels Ltd.,** is a leading operator of select-service and extended stay hotels across three states: PA, NJ, & NY. We strive to maintain the highest standards in guest service and...


  • Middletown, United States Goconfluent Full time

    ** Front Desk Medical Receptionist| Full Time** **Job Category****:** Office **Requisition Number****:** FRONT006241 Showing 1 location **Job Details** **Description** Pappas Physical Therapy is looking for a **full-time** Front Desk Medical Receptionist at our **Middletown** location. This individual must be motivated and a team-oriented individual who...


  • Middletown, Rhode Island, United States Pappas OPT Physical and Hand Therapy Full time

    Position Overview:Pappas OPT Physical, Sports, and Hand Therapy is dedicated to fostering a vibrant workplace where our staff can thrive while assisting patients in their recovery journeys. We prioritize a supportive, family-oriented atmosphere, offering career advancement opportunities and the resources necessary for exceptional performance.- Employment...

  • Front Desk Coordinator

    18 hours ago


    Middletown, Rhode Island, United States University Orthopedics Full time

    Job SummaryUniversity Orthopedics is seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service, ensuring a smooth and efficient check-in and check-out process, and maintaining accurate patient records.Key...


  • Middletown, United States High Steel Structures Full time

    ** Hotel Front Desk Representative (Part-time)** **Job Category****:** Hotels/Hospitality **Requisition Number****:** HOTEL04020 Showing 1 location **Job Details** **Description** **High Hotels Ltd.,** is a leading operator of select-service and extended stay hotels across three states: PA, NJ, & NY. We strive to maintain the highest standards in guest...

  • Front Desk Supervisor

    3 months ago


    Middletown, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and...


  • Middletown, United States Ortho Rhode Island Part time

    Job DescriptionJob DescriptionThe Front Desk Receptionist is responsible for maximizing daily patient and clinical services by greeting, registering and checking out patients, in a friendly and efficient manner. They also direct vendors and visitors as needed to proper contacts. They are responsible for maximizing and maintaining daily staffing, as well as...


  • Middletown, United States Pappas OPT Physical and Hand Therapy Full time

    Overview: At Pappas OPT Physical, Sports, and Hand Therapy, youll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come...


  • Middletown, Rhode Island, United States Pappas OPT Physical and Hand Therapy Full time

    Position Overview:Pappas OPT Physical, Sports, and Hand Therapy is dedicated to fostering a vibrant workplace where our team members thrive while assisting patients in their recovery journeys. We prioritize a supportive, family-oriented atmosphere that encourages professional growth and provides exceptional resources for success.- LOCATION: Middletown-...


  • Middletown, Rhode Island, United States Pappas OPT Physical and Hand Therapy Full time

    Position Overview:Pappas OPT Physical, Sports, and Hand Therapy is dedicated to fostering a vibrant workplace culture where employees thrive while assisting patients in their recovery journeys. We prioritize a supportive and engaging environment, offering ample opportunities for professional development and the resources necessary for success.- Employment...


  • Middletown, New York, United States Rose Luxe Salon Full time

    Job Title: ReceptionistJob Type: Part-TimeCompany: Rose Luxe SalonLocation: Remote (Flexible)Job Description:We are seeking a highly organized and customer-focused Receptionist to join our team at Rose Luxe Salon. As the first point of contact for our clients, you will be responsible for providing exceptional customer service, ensuring smooth operations at...


  • Middletown, United States Goconfluent Full time

    ** Front Desk Medical Receptionist | Full Time** **Job Category****:** Office **Requisition Number****:** FRONT03099 Showing 1 location **Job Details** **Description** Our culture of clinical excellence and AMAZING! customer service is truly one of a kind. We take great pride in making a difference in our patients' lives and having fun while doing so....


  • Middletown, United States Lafrance Hospitality Full time

    Lafrance Hospitality | Part time **Front Desk Associate Holiday Inn Express** Middletown, United States | Posted on 02/28/2022 {{getI18n("zr.cw.refertofrnd")}} {{getI18n('zr.careers.publicpage.meta.viewapplication')}} {{getI18n(data[0].applynow)}} Location Name Holiday Inn Express - Middletown, RI Work Experience 0-1 year **Job Description** The **Holiday...


  • Middletown, Rhode Island, United States Lafrance Hospitality Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative at Lafrance Hospitality. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience.Key Responsibilities:Guest Services: Welcome and...

  • Front Desk Associate

    3 months ago


    Middletown, United States Planet Fitness Full time

    Overview: Who We Are:  At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the...