Overnight Front Desk

6 months ago

Middletown, United States Planet Fitness Full time

Overview:

Who We Are:
At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of

Who You Are:
All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone

Characteristics that will make you a perfect match for our Front Desk Associate:

You:
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.


Responsibilities:
About the Front Desk Associate Role:
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional Judgement Free member experience

Daily responsibilities for the Front Desk Associate also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)


Qualifications:
About Your Qualifications:
  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
Physical Demands of the Front Desk Associate:
  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
More reasons to join Planet Fitness
  • Medical, Dental, and Vision Insurance*
  • Vacation*/Sick Time/Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance*
  • Healthcare and Dependent Care Flexible Spending Accounts*
  • Employee perks and discounts
  • Engaging team-building competitions and social events

*Please note that certain benefits listed above are for full-time employees only

Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

  • Front Desk Supervisor

    6 months ago

    Middletown, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and...

  • Healthcare Front Desk Coordinator

    4 weeks ago

    Middletown, Delaware, United States Atrium Staffing Full time

    About Atrium Staffing:Atrium Staffing is a people-centric organization that fosters an environment of collaboration, high performance, and innovation. We value our employees' talents and celebrate their achievements. Client Overview:A national leader in healthcare is seeking a Healthcare Front Desk Coordinator for their local clinic. This company provides...

  • Front Desk Associate

    4 weeks ago

    Middletown, United States Planet Fitness Full time

    Front Desk Associate Job DescriptionAbout the Role:As a Front Desk Associate at Planet Fitness, you will be responsible for providing exceptional customer service to our members, prospective members, and guests. Your primary goal will be to create a welcoming and judgement-free environment that makes everyone feel at home.Key Responsibilities:Greet members...

  • Hotel Front Desk Attendant

    1 month ago

    Middletown, United States Retreat Hotels and Resorts Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. The ideal candidate has excellent...

  • Front Desk Receptionist

    4 weeks ago

    Middletown, Rhode Island, United States Ortho Rhode Island Full time

    Job DescriptionThe Front Desk Receptionist plays a vital role in ensuring a smooth patient experience at Ortho Rhode Island. This position is responsible for greeting patients, registering them, and checking them out in a friendly and efficient manner. Additionally, the Front Desk Receptionist directs vendors and visitors to the appropriate contacts and...

  • Hotel Front Desk Representative

    4 weeks ago

    Middletown, United States Retreat Hotels and Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Retreat Hotels and Resorts. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.The ideal candidate will possess excellent communication and...

  • Front Desk Medical Receptionist

    4 months ago

    Middletown, United States Pappas OPT Physical and Hand Therapy Full time

    Overview: At Pappas OPT Physical, Sports, and Hand Therapy, youll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come...

  • Guest Services Associate

    2 weeks ago

    Middletown, United States Garnet Health Full time

    Overview At Garnet Health, the Hudson Valley's leading integrated health system, you'll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you're...

  • Unit Clerk

    4 weeks ago

    Middletown, New York, United States Optum Full time

    Job SummaryWe are seeking a detail-oriented and patient-focused Unit Clerk to join our team at Optum. As a Unit Clerk, you will be responsible for providing exceptional patient service, registering patients, and supporting the front desk team.Key ResponsibilitiesRegister patients in a prompt and professional mannerVerify patient demographic and insurance...

  • Veterinary Support Specialist

    4 weeks ago

    Middletown, Connecticut, United States Pieper Veterinary Full time

    Pieper Veterinary in Middletown, CT is seeking a detail-oriented and compassionate Client Care Coordinator to support our Internal Medicine department. The client experience starts at the front desk, so we need a team that shares our goal of making the pets and people in our community healthier and happier.About You:We believe that veterinary medicine is a...

  • Receptionist

    2 weeks ago

    Middletown, United States Encompass Health Full time

    Encompass Health - 250 East Hampden Road [Medical Office Assistant] As a Receptionist at Encompass Health, you'll: Maintain internal and external communications of hospital and community through the operation of the telephone switchboard and front desk reception; Help support other hospital departments by taking on clerical or general office related...

  • Fitness Enthusiast

    4 weeks ago

    Middletown, Delaware, United States Orange theory Full time

    About UsAt Orange Theory, we're passionate about helping people live longer, more vibrant lives through fitness. Our science-based, full-body workout uses technology to measure performance, and our highly trained coaches lead members through a 60-minute class that targets the Orange Zone to raise heart rates and charge up metabolism.Job DescriptionWe're...

  • Chiropractic Practice Leader

    3 weeks ago

    Middletown, Connecticut, United States Medulla LLC Full time

    We are seeking a dedicated Chiropractic Director to lead our clinic to success.Opportunity – As a Chiropractic Director, you will have the chance to tailor our patient's unique needs and pursue your passion of caring for patients in a comprehensive chiropractic family practice, without the added stress of being everything for everyone.Competitive Salary...

  • Chiropractic Director

    4 weeks ago

    Middletown, United States Medulla LLC Full time

    We are inviting those who wish to be extraordinarily successful both professionally and personally to consider us as your path to discovering your full potential. Opportunity – You will be able to pursue your passion of caring for patients in a comprehensive chiropractic family practice to custom tailor our patient’s unique needs. Without the added...

  • Client Care Coordinator

    2 months ago

    Middletown, United States Pieper Veterinary Full time

    Job Type Full-time Description Pieper Veterinary in Middletown, CT is searching for a kind, compassionate, and detail-oriented Client Care Coordinator (CCC) to support our Internal Medicine department. The client experience starts at the front desk, so we need a team that shares our goal of making the pets and people in our community healthier and happier....

  • Fitness Center Representative

    4 weeks ago

    Middletown, Ohio, United States Midwest Brands Full time

    Equal Employment Opportunity EmployerWe are committed to providing an inclusive and diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.About the RoleThis is an...

  • Client Care Coordinator

    4 weeks ago

    Middletown, United States Pieper Veterinary Full time

    Job Type Full-time Description    Pieper Veterinary in Middletown, CT is searching for a kind, compassionate, and detail-oriented Client Care Coordinator (CCC) to support our Internal Medicine department. The client experience starts at the front desk, so we need a team that shares our goal of making the pets and people in our community healthier and...

  • Client Care Coordinator

    2 months ago

    Middletown, United States Pieper Veterinary Full time

    Job Type Full-time Description Pieper Veterinary in Middletown, CT is searching for a kind, compassionate, and detail-oriented Client Care Coordinator (CCC) to support our Internal Medicine department. The client experience starts at the front desk, so we need a team that shares our goal of making the pets and people in our community healthier and happier. ...

  • Medical Office Coordinator

    1 month ago

    Middletown, New York, United States ENT And Allergy Associates Full time

    Job OverviewENT and Allergy Associates, LLP is seeking a highly motivated and detail-oriented Medical Receptionist to join our team at our Middletown office location.Key Responsibilities:Scheduling patient appointments and managing the front deskProviding exceptional patient care and support to our patients and familiesVerifying insurance coverage and...

  • Admissions Supervisor

    4 weeks ago

    Middletown, New York, United States Retail Group Of America LLC Full time

    Job Title: Admissions SupervisorAs a key member of our team, the Admissions Supervisor will be responsible for overseeing the admission procedure and customer service aspect of our park. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:Executing and...