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Medical Receptionist for Front Desk Operations
2 months ago
Position Overview:
Pappas OPT Physical, Sports, and Hand Therapy is dedicated to fostering a vibrant workplace where our team members thrive while assisting patients in their recovery journeys. We prioritize a supportive, family-oriented atmosphere that encourages professional growth and provides exceptional resources for success.
- LOCATION: Middletown
- EMPLOYMENT TYPE: Full-Time
- COMPENSATION: Approximately $17-$19 per hour (based on experience)
- OFFICE HOURS:
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 3:30 PM
Saturday: 9:00 AM - 2:00 PM
Benefits for Full-Time Medical Receptionists:
- Competitive salary with a focus on employee satisfaction
- Comprehensive medical, dental, and vision insurance
- Generous paid time off
- 401(k) plan with employer matching
- Complimentary life insurance
- Parental benefits
- And additional perks
Key Responsibilities:
This role is ideal for individuals who possess strong organizational skills, excel at multitasking, and have a genuine passion for supporting others.
The Front Desk Medical Receptionist will be responsible for:
- Warmly welcoming and assisting patients upon arrival.
- Managing patient check-in and check-out processes in accordance with established protocols, ensuring all necessary documentation is accurate and complete.
- Responding to phone inquiries and directing patients to the appropriate personnel or departments.
- Accurately registering patients and creating their profiles within an Electronic Medical Records (EMR) system.
- Efficiently scheduling appointments for both new and returning patients.
- Performing routine administrative tasks such as preparing patient files, verifying insurance, obtaining authorizations, and processing payments.
- Completing opening and closing procedures and other assigned tasks.
- Exemplifying outstanding customer service while adhering to HIPAA regulations.
Qualifications:
- High School Diploma is required.
- Proficiency in MS Office and basic office support skills, including telephone etiquette, filing, and data entry.
- Excellent communication skills, both verbal and written, with a friendly demeanor.
- Prior experience in a similar role is preferred but not mandatory.
Join us in creating a nurturing environment where you can thrive
