Administrative Coordinator
24 hours ago
CampusPoint is seeking a highly organized and detail-oriented Administrative Assistant to join our Retirement Department. As an Administrative Assistant, you will play a vital role in supporting the team in administering employer benefit plans.
Key Responsibilities- Benefits Administration: Maintain and update all records necessary to process retirement benefits, including receiving, computing, researching, and evaluating requests for vesting, retirement, death, and vacation benefits.
- Client Communication: Personal interview with plan participants, beneficiaries, or other representatives by phone, email, and in person to provide exceptional customer service.
- Team Collaboration: Coordinate with other departments, union representatives, trustees, and other persons as required to ensure seamless operations.
- Database Management: Learn and utilize the different codes in the Pension database to perform various routine and semi-routine duties.
- Administrative Support: Perform all related duties, including telephone and personal contact communications, correspondence preparation, suspense cutoff processing, and record keeping.
- Experience: One year of office experience in a TPA or pension environment.
- Education: Two years of college experience in a related field (an associate's degree is not required).
- Skills: Working knowledge of essential office equipment, proven track record of positive interpersonal communications, and demonstrated ability to keep calm and positive within all communications.
- Technical Skills: Utilize computer and phone systems to perform the essential functions of the position effectively, and previous experience utilizing Microsoft Office software.
CampusPoint is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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