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Medical Reception Coordinator
2 months ago
Position Overview:
RET Physical Therapy & Healthcare Specialists is seeking a dedicated Full-Time Medical Reception Coordinator to enhance our operational efficiency.
At RET, we pride ourselves on fostering a supportive environment where our employees are encouraged to thrive and make a difference in the lives of our patients.
Employment Type:
Full-Time
Compensation:
~$18-$23 per hour
Location:
Mercer Island, WA
This role is perfect for an individual who possesses outstanding organizational skills, excels at multitasking, has a commitment to continuous improvement, and is passionate about patient care.
We believe in growing together, sharing laughter, and engaging in meaningful work that positively impacts lives.
Benefits Offered:
- Employee-focused culture
- Comprehensive medical, dental, and vision insurance
- Generous paid time off
- 401(k) with employer matching
- Complimentary life insurance
- Parental benefits
- And additional perks
Key Responsibilities:
This pivotal role encompasses a variety of front desk responsibilities, including delivering exceptional customer service, managing patient check-ins and check-outs, scheduling appointments, handling referrals, verifying insurance, obtaining authorizations, and collecting payments.
- Ensure accurate check-in and check-out processes in line with company protocols, confirming that all necessary documentation is complete.
- Efficiently register patients and establish accounts within our Electronic Medical Records (EMR) system.
- Schedule appointments for both new and returning patients with precision.
- Perform routine administrative tasks promptly, including preparing patient files, verifying insurance, obtaining authorizations, entering data, and processing payments.
- Exhibit outstanding customer service while ensuring compliance with HIPAA regulations.
Qualifications:
- High School Diploma or GED is required.
- Proficiency in MS Office and fundamental office skills (telephone etiquette, filing, data entry) along with basic mathematical abilities.
- Excellent telephone manners, a friendly demeanor, and exceptional customer service capabilities.
- Strong verbal and written communication skills; ability to convey information clearly.
- Previous experience in a similar capacity is preferred but not mandatory.
Come where you can flourish.
