Legal Operations Supervisor

2 weeks ago


Bainbridge Island, Washington, United States Integrated Law, PLLC Full time
Position Overview

We are in search of a dynamic individual to fill the role of Operations Manager at our firm, focusing on enhancing our operational efficiency and client service. This position is pivotal in fostering a collaborative and respectful workplace culture, ensuring that our team members can deliver exceptional service to our clients.

Compensation

Salary: $90,000 - $100,000 (Dependent on Experience) along with Benefits, Paid Time Off, and an Education Allowance.

Key ResponsibilitiesOffice Management:
  • Oversee the daily, monthly, and annual operational activities to support client service teams and ensure seamless office management.
  • Coordinate vendor services and collaborate with the accounting team to monitor expenses and track essential service dates.
  • Develop and implement policies and procedures tailored to the firm’s operational requirements.
  • Provide strategic advice to the firm's leadership regarding operational needs and potential enhancements.
  • Assist in managing the firm’s online presence and website.
Administrative Leadership and Human Resources:
  • Supervise administrative personnel responsible for operational tasks, including performance tracking and evaluations.
  • Ensure compliance with the firm’s operational policies among administrative staff.
  • Support recruitment and hiring processes across all firm positions.
  • Oversee the onboarding process for new hires, including office setup and orientation planning.
Client Support Operations:
  • Establish administrative support structures for professional team members.
  • Work alongside team leads to coordinate administrative services and ensure cross-functional operational support.
Office Organization and Management:
  • Manage all facility-related needs, ensuring the office is organized, well-maintained, and properly equipped.
  • Track and facilitate the implementation of essential IT requirements, collaborating with IT service providers to meet office needs.
Client Relations:
  • Partner with leadership to formulate client relations policies and address client interaction matters.
  • Coordinate gifts for clients and team members.
Qualifications
  • Demonstrated experience as an Office Manager or Operations Manager within a professional services environment.
  • Bachelor's or Master's degree is preferred.
  • A strong inclination towards collaborative work.
  • Exceptional interpersonal skills, with a focus on effective verbal and written communication.
  • Proficient project management abilities, capable of motivating staff and prioritizing tasks effectively.
  • Familiarity with key technologies, including Microsoft 365, Adobe, and case management software.
  • Adaptability and openness to new approaches and perspectives.
  • Ability to work independently while maintaining organizational structure.
  • A personable demeanor with a dependable and accountable nature.
  • Capacity to hold team members accountable while fostering a positive workplace atmosphere.
About Integrated Law, PLLC

Our Firm: Integrated Law, PLLC is a forward-thinking law firm committed to delivering high-quality legal services in tax law, estate planning, and small business advisory. We pride ourselves on our reputation for exceptional client care and professional service, consistently recognized within the community for our expertise and dedication.



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