Technical Application Engineer

2 weeks ago

Livonia, Michigan, United States Hirose Electric USA Full time

POSITION OVERVIEW
The ideal candidate will be situated in the Livonia, MI region. This role primarily focuses on delivering technical assistance and preparing as well as presenting product demonstrations alongside the US Sales team and clients. The individual will coordinate and provide support for technical inquiries in collaboration with both Japanese and US Engineering teams. Reporting will be to the Automotive Sales Manager.

KEY RESPONSIBILITIES

  • Act as the main advanced technical resource for the Sales team and Hirose clients.
  • Engage directly with clients for all application support inquiries, performance specifications, data requests, and new product development initiatives.
  • Assist in enhancing the Sales team's technical presence within significant customer accounts.
  • Comprehend customer technology trends and summarize these insights for sharing.
  • Analyze customer applications and competitor products through teardown analysis and measurements, and generate comprehensive reports.
  • Support technology and product demonstrations as requested by the Sales team.
  • Possess knowledge of using and maintaining electrical equipment.
  • Establish relationships with cable and harness manufacturers.
  • Contribute to sales promotion efforts, including participation in exhibitions and creation of sales materials.

COMMUNICATION AND INTERACTION

  • Exhibit excellent verbal and written communication skills across all departments and with clients.
  • Demonstrate strong presentation abilities for both internal and external meetings.
  • Maintain a proactive, creative approach with a sense of urgency in addressing client requests.

QUALIFICATIONS

  • A Bachelor’s degree in Electrical or Mechanical Engineering is required or equivalent experience.
  • A minimum of five years of relevant experience is preferred.
  • Exceptional communication, presence, and presentation skills to collaborate with internal teams, external partners, and clients.
  • Strong organizational skills and the ability to lead projects effectively.
  • Proficient in computer applications: Word, Excel, Outlook, and PowerPoint.
  • Familiarity with CRM software is advantageous but not mandatory.
  • A positive attitude, proactive mindset, team-oriented, responsive, and a strong work ethic are essential.
  • Experience working in cross-cultural environments, particularly with Japanese companies, is a plus.
  • Willingness to collaborate with the Hirose Japan Sales and Engineering teams as required.
  • Self-motivated with a positive demeanor and high energy levels.
  • A solid engineering aptitude with the capability to communicate technical solutions, along with a comprehensive understanding of all Hirose product lines, is necessary to address and resolve client-related issues. The candidate may need to acquire knowledge in SI as per assigned tasks.
  • Ability to travel up to 30% of the time to various customer R&D locations, which may include international travel.
  • Must have authorization to work in the US without visa sponsorship now or in the future.

WORK ENVIRONMENT

  • The characteristics of the work environment described here are representative of those an employee may encounter while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • When not conducting business outside the office, the employee is expected to adhere to standard business hours and report to the Hirose USA office in Livonia, MI.

Hirose Electric USA, Inc. may revise or change the essential and supplemental responsibilities of the position as necessary. This job description does not constitute a written or implied contract of employment.



Compensation details: Yearly Salary



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