technical support engineer

Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we...

About the Role As a Technical Support Engineer, you’ll join a team of sharp, curious problem-solvers who keep our customers running. Every ticket is a puzzle. Every call is a chance to dig into how the product really works—mechanically, electrically, and operationally. You’ll troubleshoot real systems, identify parts, and turn frustrated customers into...

About Cellebrite: Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share...

*** This is for candidates within an hour of Woodside, CA. This is not an IT role. *** This position description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by supervisors and the requirement for flexibility in helping others for the company's overall...

About Cellebrite: Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share...

“Everyone can make a change, we encourage innovation.” We want everyone to be part of the fast growth of our company. No matter which department or position you are from, don't worry that your advice will sink to the bottom of the ocean. As long as you have the courage to say your words of wisdom, a great idea will always be accepted, and even comes...

Istari is a self-hosted engineering platform with deep API surface area, a rich integration ecosystem, and demanding operational requirements. We're building out frontline support, and we need someone who can own the first line of the customer experience end to end. This isn't a queue sitting behind another queue. You'll be the primary point of contact for...

Company Description xmartpro.ai is an AI-powered project and portfolio management platform that unifies the full management lifecycle in a single, integrated environment. By combining Agile methodologies with predictive analytics and generative AI, the platform helps teams plan more effectively, prioritize work, and manage resources. xmartpro.ai enables...

Join our amazing team as our Senior Technical Support Engineer! We are looking for a highly experienced and driven Technical Support Engineer to lead complex incident management and serve as a key escalation point (L3) for our customers. In this role, you will play a critical part in ensuring operational excellence, driving fast and effective resolutions,...

Purpose of the Role: Responsible for ensuring the successful support of software solutions and controls for SencorpWhite products. The ideal candidate will have hands-on experience in software support, customer training, troubleshooting, and integration with customer systems. PLC or controls knowledge is highly valued. Key Responsibilities: * Aid both...

Full time/hourly position. Reports to: Information Technology Director RESPONSIBILITIES:  Provides support for the Treasure Bay IT infrastructure, computer network and cyber security setup, configuration and support activities.  Provides subject matter expertise, technical analysis and design proficiency of the computer network and cyber security...

Bolt powers frictionless experiences for retailers and customers at every step of the shopping journey—from login to checkout. Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey. At the center of it all...

Join our amazing team as our Senior Technical Support Engineer! We are looking for a highly experienced and driven Technical Support Engineer to lead complex incident management and serve as a key escalation point (L3) for our customers. In this role, you will play a critical part in ensuring operational excellence, driving fast and effective resolutions,...

Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery. The primary responsibility of the Technical Support Analyst is to provide advanced technical support and act as an...

At StarTree we're a group of passionate individuals that desire to improve the lives of many by developing tools and technologies that support availability and speed in the world of real-time analytics. Our aim is to make it simple for every company to delight their users - external and internal - and create new revenue streams from their data, by building...

Job Description: Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...

This is an ON-SITE position at our Reston, VA office. The Technical Support Engineer is responsible for delivering quality software support to customers and partners in accordance with departmental goals and objectives for quality, response and resolution times and customer satisfaction. The Technical Support Engineer routinely acts independently while...

OverviewWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and...

As a Customer Care Support Specialist at Nokia, your core mission is to serve as a trusted technical interface to customers deploying Nokia’s Fixed Networks Access products. You will be responsible for providing world class post-sales technical leadership to our client base. Working directly with customers, you will be the subject matter expert on the...

Brinqa is the leading provider of unified cyber risk management and security analytics. Our software empowers companies to make cyber risk decisions across a wide range of platforms quickly and efficiently. We help our customers’ cyber security and technology teams discover, prioritize and treat the most important risks based on real-time risk analytics,...