Technical Sales Account Executive

1 week ago

Santa Clara, California, United States United Chemi-Con Full time
Job Overview

Work Schedule: 37.5 hours per week

Benefits: 14 holidays, 10 personal/sick days, and 2 weeks of vacation after one year, along with a discretionary year-end bonus.

POSITION SUMMARY

The Technical Sales Account Executive is a professional who merges technical expertise with sales acumen to effectively market and sell intricate technical products or services. This role is essential in connecting technical knowledge with sales strategies to ensure clients receive optimal solutions tailored to their requirements.

KEY RESPONSIBILITIES

Responsibilities encompass, but are not limited to:

  1. Client Engagement: Engage with both prospective and current clients to ascertain their requirements, address technical inquiries, and deliver appropriate solutions.
  2. Sales Demonstrations: Develop and present persuasive sales demonstrations that emphasize the technical benefits of the products and services offered.
  3. Technical Assistance: Offer both pre-sales and post-sales technical assistance, including product demonstrations and issue resolution.
  4. Relationship Development: Cultivate and sustain robust relationships with clients, ensuring their needs are addressed and any issues are resolved promptly.
  5. Sales Planning: Collaborate with the sales team to formulate sales strategies and objectives aimed at achieving revenue goals.
  6. Market Analysis: Remain informed about industry trends, competitor activities, and market changes to guide sales strategies.
  7. Quotations and Proposals: Prepare detailed technical proposals and quotations for clients, specifying technical details and pricing information.
  8. Client Education: Instruct clients on the effective use and maintenance of products or services.
  9. Issue Resolution: Tackle technical challenges that arise during the sales process and devise solutions.
  10. Record Keeping: Maintain precise records of client interactions, sales activities, and technical documentation.
  11. Collaborative Efforts: Work closely with product development, engineering, and other departments to relay client feedback and enhance product offerings.
  12. Other responsibilities as assigned.

KNOWLEDGE, EXPERIENCE, AND SKILLS

Product Expertise: Possess a thorough understanding of the technical aspects of the products or services being sold, including functionality, features, and advantages.

Education: A Bachelor’s degree in mechanical or electrical engineering is preferred.

Experience: A minimum of 3 to 5 years of relevant sales experience is required.

Essential Skills:

Comprehensive knowledge of contract principles and procedures.

Exceptional organizational skills and meticulous attention to detail.

Strong administrative capabilities.

Outstanding written and verbal communication skills.

Proficiency in Microsoft Office Suite or similar software.

REQUIRED SKILLS

Office Proficiency:

Computer Skills: Competent keyboarding and typing skills; adept in relevant software within a Windows operating environment.

Task Management: Effectively organizes and prioritizes multiple tasks simultaneously with a sense of urgency.

Proofreading: Detail-oriented when reviewing documents.

Research Skills: Capable of gathering and synthesizing information from appropriate resources to find solutions.

Organization: Plans, organizes, and prioritizes work systematically, ensuring accuracy through attention to detail.

Professionalism: Maintains composure when interacting with clients, management, and colleagues.

Communication Skills:

Oral Communication: Clearly and concisely articulates thoughts.

Written Communication: Demonstrates strong grammar skills in preparing reports and correspondence.

Negotiation: Engages with others to achieve mutually beneficial outcomes.

Listening Skills: Actively listens to gather information, seeks clarification as needed, and confirms understanding.

COMPETENCIES

Interpersonal Skills: Works effectively with others, establishing appropriate business relationships and demonstrating political acumen.

Customer Orientation: Displays sincerity, competence, and approachability with clients; anticipates client needs and seeks feedback to ensure satisfaction.

Team Collaboration: Works effectively within a team to achieve optimal results, managing conflicts and promoting cooperation.

Analytical Skills: Integrates and synthesizes information to reach sound conclusions.

Adaptability: Adjusts to changes willingly and removes barriers to facilitate change.

Self-Motivation: Takes initiative and responsibility, using judgment to solve problems and enhance processes.

EQUIPMENT:

Standard office equipment including personal computers.

PHYSICAL REQUIREMENTS:

Physical demands include effective speaking, hearing, and vision capabilities, excellent manual dexterity, and the ability to lift and carry up to 20 pounds occasionally.

TRAVEL:

This position requires travel, estimated at 20%-50%.

Note: This job description outlines the general nature of the position and is not intended to be an exhaustive list of responsibilities, skills, and abilities required for the role.

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