Sales Counter Representative
2 weeks ago
A role at White Cap offers a unique opportunity to thrive in a dynamic and varied environment. You will engage with diverse individuals and explore numerous career paths.
Commitment to Excellence
The White Cap team is dedicated to Building Trust on Every Job. We achieve this by being exceptionally knowledgeable, fully capable, and consistently reliable, with our associates being the cornerstone of this commitment.
Key Responsibilities
- Assist with counter sales and deliver outstanding customer service.
- Address customer inquiries regarding accounts, products, pricing, and services, both over the phone and in person.
- Engage with customers to thoroughly understand their needs, respond to questions, and provide timely solutions.
- Process orders, quote prices, enter orders into the system, and relay order information to customers.
- Pull orders as necessary and ensure merchandise displays are well-stocked and maintained.
- Communicate product features, benefits, and warranty policies effectively to customers.
- Demonstrate expertise in products and their applications, offering technical advice and troubleshooting assistance.
- Identify opportunities for upselling related products and inform customers about promotions.
- Perform additional duties as assigned.
Work Environment
This position is primarily indoors in a comfortable setting, with infrequent exposure to unpleasant conditions. Most tasks involve sitting comfortably, with occasional opportunities for movement. Overnight travel is minimal, typically less than 10%.
Qualifications
- High School Diploma or GED is strongly preferred; specialized training or certification may be required.
- Generally, 2-5 years of relevant experience.
Compensation
The hourly pay range for this position is $18.30 to $24.50, determined by market data and internal pay practices. Individual compensation is influenced by various factors, including experience and skills.
Equal Opportunity Employer
White Cap is committed to equal employment opportunities for all individuals, regardless of age, race, religion, color, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, protected veteran status, or disability status.
About White Cap
White Cap Supply Holdings, LLC is a comprehensive supplier of concrete accessories, tools, building materials, and safety products, catering to the unique needs of professional contractors across various markets. With approximately 450 branches and 9,000 employees, we offer nearly 200,000 SKUs to a diverse customer base.
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