Retail Sales Representative, Kahului

2 weeks ago


Kahului, Hawaii, United States DFS Group Full time
Join DFS Group as a Sales Associate

Become a part of DFS and broaden your horizons with our exceptional expertise. Let your enthusiasm guide you through various milestones as you embark on a journey to realize your full potential.

A Culture of Trust and Individuality
Experience a workplace where luxury, travel, and retail merge to create a truly global environment. Start your career in one part of the world and discover your home in another. As a member of the LVMH Group, transition from a luxury admirer to an insider. Enjoy growth opportunities, comprehensive expertise, and lasting relationships. Welcome to a World of Possibilities at DFS.

Your Role as a Sales Associate
As a Sales Associate, you will serve as the brand ambassador and the welcoming face of DFS. You will hold a pivotal position on the sales floor, acting as the primary link between our products and our customers.

Key Responsibilities
1. **Customer Engagement**: Build customer loyalty and foster relationships while meeting sales and productivity goals.
2. **Sales Excellence**: Assist customers in selecting, purchasing, and returning merchandise while showcasing outstanding customer service.
3. **Transaction Management**: Process customer transactions efficiently and professionally.
4. **Product Recommendations**: Identify customer preferences and suggest products that align with their style.
5. **Customer Support**: Address customer inquiries and complaints courteously; escalate to the Manager on Duty when necessary.
6. **Team Collaboration**: Support fellow sales staff during peak times to ensure all customers receive prompt attention, minimizing wait times.

Floor and Product Presentation
Ensure that the sales floor presentation meets or exceeds brand and DFS standards. Maintain appropriate stock levels of all merchandise in your department. Familiarize yourself with the store layout to guide customers to products, services, and facilities as needed. Assist the management team with merchandising activities, including inventory management and promotional initiatives.

Qualifications
- High School diploma or equivalent, or a combination of education and experience sufficient to perform essential job functions.
- Minimum of 1 year of sales or cashiering experience in a retail setting.
- Proficient in operating a POS register.
- Ability to thrive in a fast-paced, high-pressure environment.
- High energy and a positive attitude towards job responsibilities and teamwork.
- Flexibility to work various hours, including weekends, nights, and holidays, with the ability to work overtime as needed.
- Fluency in English and other languages as required by location; secondary language skills are advantageous but not mandatory.

Benefits
- Eligibility for benefits from the hire date.
- 401k Plan Contributions & Company Match.
- Paid Time Off and Holidays.
- Monthly Commission/Incentives or Annual Bonus.
- Employee Discounts.
- Opportunities for Career Growth and Development.

DFS is committed to equal opportunity employment. We ensure that all employment decisions are based on merit, qualifications, and competency, providing a workplace free from discrimination.

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