Retail Sales Consultant

2 weeks ago


Kahului, Hawaii, United States White Cap Supply Holdings, LLC. Full time
Job Overview
A role at White Cap offers more than just a job; it provides an opportunity to thrive in a dynamic and varied environment, engage with diverse individuals, and explore numerous career paths.

Commitment to Excellence
The White Cap team is dedicated to Building Trust on Every Job. We achieve this by being exceptionally knowledgeable, fully equipped, and consistently reliable, with our associates being the cornerstone of this commitment.

Key Responsibilities
- Assist with counter sales and provide outstanding customer service.
- Address customer inquiries regarding accounts, products, pricing, and services, both via phone and in person.
- Interact with customers at the counter and over the phone to accurately assess their needs, respond to questions, and deliver prompt solutions.
- Process orders, quote prices, enter orders into the system, and communicate order details to customers.
- Pull orders as necessary and ensure product displays are well-stocked and organized.
- Convey product features, benefits, and warranty information to customers.
- Utilize product knowledge to provide technical advice, troubleshoot issues, and assist in resolving customer challenges.
- Identify opportunities for upselling related products and inform customers about ongoing promotions.
- Maintain a clean and organized workspace.
- Perform additional duties as assigned.

Work Environment
This position is primarily indoors, with minimal exposure to unpleasant conditions. Most tasks can be performed while seated comfortably, with occasional opportunities for movement. Rarely, there may be a need to lift light items. Overnight travel is typically less than 10% of the time.

Qualifications
- High School Diploma or GED is strongly preferred. Specialized training or certification may be required.
- Generally, 2-5 years of relevant experience is expected.

If you are interested in contributing to the construction industry, we encourage you to explore our available opportunities. We look forward to meeting you.

Compensation
The hourly pay range for this position is $18.30-$24.50. This range is established based on market data and internal pay practices to define a minimum and maximum value for the role. Individual compensation is determined by various factors, including experience, skills, and internal equity.

Equal Opportunity Employer
White Cap is an Equal Opportunity Employer, committed to hiring qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, protected veteran status, or disability status, in accordance with applicable laws.

About White Cap
White Cap Supply Holdings, LLC serves as a comprehensive provider of concrete accessories, chemicals, tools, equipment, building materials, fasteners, erosion and waterproofing solutions, and safety products tailored to the needs of professional contractors across various markets. With approximately 450 branches and a workforce of around 9,000 employees, White Cap offers nearly 200,000 SKUs to a diverse customer base.

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