Sales Representative
2 weeks ago
INSIDE SALES POSITION
This role involves working autonomously as well as collaboratively within a team to deliver exceptional service to both new and existing clients, while aligning with the company's strategic objectives and sales targets. The position reports directly to the Branch Manager.
Key Responsibilities:
- Manage walk-in clients, phone inquiries, and scheduled appointments while proactively securing new appointments and addressing product-related questions.
- Assess and interpret customer needs and job specifications based on provided plans, material lists, and other relevant information.
- Generate precise quotes and clarify details regarding the products being quoted, including special order timelines and estimated delivery dates.
- Ensure consistent follow-up with customers regarding quotes and confirmed orders.
- Conduct on-site sales visits and calls as necessary.
- Handle administrative tasks related to quoting, selling, shipping, receiving, and overall customer service.
- Order products in a timely manner and coordinate with Operations/Warehouse.
- Maintain an up-to-date weekly journal of quotes and sales activities.
- Participate in training sessions, both in-house and with external vendors, to enhance product knowledge.
- Exhibit a high level of professionalism, courtesy, and respect in all interactions with customers, vendors, and colleagues.
- Engage in special projects and tasks as assigned by management to enhance customer relationships and boost product sales.
- Perform additional duties as required.
Qualifications and Skills:
- Experience with electrical materials is preferred.
- Ability to thrive in a fast-paced team environment while managing time-sensitive tasks and a substantial workload.
- Strong organizational, time management, and communication skills.
- Proficiency in computer applications, especially spreadsheet software like Microsoft Excel and Google Sheets.
Compensation and Benefits:
- Competitive salary structure.
- 401k retirement plan.
- Paid vacation and sick leave.
- Eleven paid holidays annually.
- Comprehensive medical, dental, drug, and vision coverage or a $150 medical waiver benefit.
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