Senior Outbound Product Strategist

1 week ago


Santa Clara California, United States ServiceNow Full time
Position Overview

This position is situated within our Legal and Contract Management Business Unit.

Our flagship product, Legal Service Delivery, is experiencing significant growth, prompting an aggressive expansion into the Contracts Lifecycle Management (CLM) sector, thereby necessitating an increase in our team size.

This role presents a unique opportunity to join early in the journey and contribute to the growth of a well-capitalized 'startup' within a leading enterprise SaaS organization.


As a Senior Outbound Product Strategist, you will be instrumental in spearheading our foray into the CLM domain.

At ServiceNow, Outbound Product Strategists work in close collaboration with various teams, including product development, marketing, sales, and solution consulting, ensuring your voice is heard across all levels.

Key Responsibilities:
1. Formulate product strategy for ServiceNow's CLM, utilizing industry insights and customer feedback.
2. Oversee go-to-market (GTM) enablement by developing relevant content, addressing inquiries and feedback, and disseminating narratives throughout ServiceNow's GTM ecosystem, including sales, partners, and product success teams.
3. Support sales teams in achieving targets through meaningful engagement in sales processes, fostering high-trust relationships with customers and partners.

Thought Leadership:
4. Drive impactful thought leadership initiatives in the market through participation in conferences, collaboration with analysts, and public relations efforts.

Partnership Development:
5. Cultivate key technology partnerships and alliances to effectively execute the product roadmap.

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