Senior Outbound Product Manager

1 week ago


Santa Clara, California, United States ServiceNow Full time
Position Overview

This position is integral to our Legal and Contract Management Business Unit. Our flagship product, Legal Service Delivery, is experiencing rapid growth, prompting an expansion into the Contracts Lifecycle Management (CLM) sector. This role presents a unique opportunity to influence growth within a well-capitalized startup environment under a leading enterprise SaaS organization.


Key Responsibilities
  • Formulate and execute product strategy for ServiceNow's CLM, utilizing industry insights and customer feedback.
  • Oversee go-to-market (GTM) initiatives by developing essential content, addressing inquiries and feedback, and promoting narratives across ServiceNow's GTM ecosystem, including sales, partners, and product success teams.
  • Collaborate with Sales to achieve targets through meaningful engagement in sales processes, fostering high-trust relationships with clients and partners.
  • Establish thought leadership in the market through participation in conferences, interactions with analysts, and public relations efforts.
  • Forge key technology partnerships and alliances to support the execution of the product roadmap.

Qualifications

To excel in this role, candidates should possess the following experience, skills, and values:

  • A minimum of 5 years in a customer-facing capacity within Product Management, Product Marketing, Solution Consulting, or related fields.
  • Demonstrated knowledge and experience in the CLM domain is essential; familiarity with Risk or other Legal technology sectors is highly advantageous.
  • A strong sense of ownership, with the ability to drive problems, processes, and outcomes effectively.
  • A proactive approach with a strong urgency to succeed in the marketplace.
  • Exceptional interpersonal and presentation skills to engage effectively with diverse stakeholders.
  • Outstanding written and verbal communication abilities.

Compensation and Benefits

For positions in the Bay Area, the base salary ranges from $158,500 to $277,500, complemented by equity (where applicable), variable compensation, and comprehensive benefits. Compensation is competitive and may vary based on qualifications, skills, and location.


Inclusivity Statement

We encourage candidates from diverse backgrounds to apply, as we value unique experiences that enhance our team dynamics.


Work Environment

We prioritize flexibility and trust in our distributed work culture. Work personas are assigned based on the nature of the role.


Equal Opportunity Employment

ServiceNow is committed to equal opportunity employment. All qualified applicants will be considered without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity, marital status, veteran status, or any other category protected by law.



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