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Senior Outbound Product Manager
2 months ago
This position is integral to our Legal and Contract Management Business Unit. As our primary offering, Legal Service Delivery, experiences rapid growth, we are strategically expanding into the Contracts Lifecycle Management (CLM) sector. This role presents a unique opportunity to contribute significantly to the development of a well-supported 'startup' within a leading enterprise SaaS organization.
Key Responsibilities
- Formulate and drive the product strategy for ServiceNow's CLM, utilizing industry insights and customer feedback.
- Oversee go-to-market (GTM) initiatives by developing relevant content, addressing inquiries and feedback, and promoting narratives across ServiceNow's GTM ecosystem, including sales, partners, and product success.
- Assist the Sales team in achieving targets through meaningful engagement in sales processes, fostering high-trust relationships with customers and partners.
- Establish thought leadership in the market through participation in conferences, collaboration with analysts, and public relations efforts.
- Forge and manage key technology partnerships and alliances to support the execution of the product roadmap.
Qualifications
To excel in this role, candidates should possess the following qualifications, skills, and values:
- A minimum of 5 years in a customer-facing capacity within Product Management, Product Marketing, Solution Consulting, Product Delivery, or a related field.
- Proven knowledge and experience in the CLM domain is essential. Familiarity with Risk and other Legal technology sectors is highly desirable.
- A strong sense of ownership—taking responsibility for problems, processes, and outcomes. Some situations may require influence, while others may necessitate hands-on execution or delegation.
- A proactive approach with a strong urgency to succeed in the market.
- Exceptional interpersonal and presentation skills to engage effectively with customers, colleagues, cross-functional teams, and partners at all levels.
- Outstanding written and verbal communication abilities.
Compensation and Benefits
For positions in the Bay Area, we offer a competitive base salary, along with equity (where applicable), variable compensation, and comprehensive benefits. Compensation structures are designed to be competitive and may vary based on qualifications, skill levels, competencies, and work locations. Our benefits package includes health plans, flexible spending accounts, a 401(k) plan with company matching, employee stock purchase plans, matching donations, flexible time-off policies, and family leave programs, subject to eligibility requirements.
Inclusivity Statement
We encourage candidates from diverse backgrounds to apply, including those with non-traditional career paths. Unique experiences enrich our team, and we value the willingness to think big.
Work Environment
We prioritize flexibility and trust in our distributed work environment. Employees are categorized into work personas (flexible, remote, or in-office) based on the nature of their roles.
Equal Opportunity Employment
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
