Senior Outbound Product Manager

2 weeks ago

Santa Clara, California, United States ServiceNow Full time
Position Overview

This position is integral to our Legal and Contract Management Business Unit. Our flagship product, focused on Legal Service Delivery, is experiencing rapid growth, prompting an expansion into the Contracts Lifecycle Management (CLM) sector. This role presents a unique opportunity to contribute significantly to a well-capitalized "startup" within a leading enterprise SaaS organization.


Key Responsibilities
  • Formulate and execute product strategy for ServiceNow's CLM offerings, utilizing industry insights and customer feedback.
  • Oversee go-to-market (GTM) initiatives by developing relevant content, addressing inquiries and feedback, and promoting narratives across ServiceNow's GTM network, including sales, partners, and product success teams.
  • Assist Sales in achieving targets through meaningful engagement in sales processes, fostering strong relationships with customers and partners.
  • Establish thought leadership in the market through participation in conferences, collaboration with analysts, and public relations efforts.
  • Forge key technology partnerships and alliances to support the execution of the product roadmap.

Qualifications

To excel in this role, candidates should possess the following qualifications:

  • At least 5 years of experience in a customer-facing capacity within Product Management, Product Marketing, Solution Consulting, or related fields.
  • Demonstrated knowledge and experience in the CLM domain is essential. Familiarity with Risk and other Legal technology sectors is highly desirable.
  • A strong sense of ownership, capable of managing problems, processes, and outcomes effectively. This may involve influencing others, executing tasks directly, or delegating responsibilities.
  • A proactive approach with a strong urgency to succeed in the market.
  • Exceptional interpersonal and presentation skills to engage effectively with customers, colleagues, and cross-functional teams.
  • Outstanding written and verbal communication abilities.

Compensation and Benefits

For positions in the Bay Area, the base salary ranges from $158,500 to $277,500, in addition to equity (where applicable), variable compensation, and comprehensive benefits. Sales roles typically offer a competitive On Target Earnings (OTE) structure. Note that the base salary is a guideline, and total compensation may vary based on qualifications, skills, competencies, and work location. We provide health plans, flexible spending accounts, a 401(k) plan with company matching, an Employee Stock Purchase Plan (ESPP), matching donations, a flexible time-off policy, and family leave programs, subject to eligibility criteria.


We value diversity and encourage candidates from various backgrounds to apply. Unique experiences enrich our team, and a willingness to think creatively makes you an exceptional candidate.

Additional Information

Work Flexibility

We prioritize flexibility and trust in our distributed work environment. Work personas (flexible, remote, or in-office) are assigned based on the nature of the work. Learn more about our approach.

Equal Opportunity Commitment

ServiceNow is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

Accessibility Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require reasonable accommodations to complete any part of the application process, please reach out for assistance.

Export Control Compliance

For positions requiring access to controlled technology subject to export control regulations, ServiceNow may need to obtain export control approval from government authorities for certain individuals. Employment is contingent upon obtaining any necessary export licenses or approvals.

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