Office Operations Coordinator

1 week ago


Dover, Delaware, United States DelDOT Full time

Overview

The Office Operations Coordinator plays a crucial role in managing the financial and operational dimensions of various programs. This position is tasked with delivering comprehensive financial reports, performance analytics, and program updates to senior management. A high degree of self-initiative is essential to fulfill the organization's mission effectively. Additionally, this role involves direct interaction with the public, addressing inquiries related to operational policies and program offerings. The position ensures that all operations are beneficial to both urban and rural community needs.

Key Responsibilities

The following responsibilities are integral to the role and are not intended to be an exhaustive list: Implements agency regulations, policies, and procedures to maintain and process essential information.
Develops official documentation, maintains databases using software such as Access, and creates spreadsheets and presentations.
Acts as a liaison between the public, clients, and agency staff to provide information and clarify agency services and regulations.
Ensures effective coordination of operational activities.
Establishes monitoring systems and follows up to ensure timely resolution of issues.
Gathers, organizes, and drafts necessary technical and administrative materials for public information or departmental use. Collects data to prepare reports and supporting documentation.
Evaluates routine operational practices and suggests improvements for enhanced office efficiency.
Maintains organized data and filing systems for accurate documentation of operations and project activities.
May supervise or oversee the work of junior staff members.

Qualifications

Required Qualifications for Office Operations Coordinator Candidates must demonstrate proficiency in the following areas:

At least one year of experience in coordinating office functions, including planning meetings, tracking workflows, and maintaining record systems. A minimum of one year of experience in document processing, ensuring compliance with regulations and standards. One year of experience utilizing automated information systems for data management. Proficiency in standard computer software for word processing, spreadsheets, or databases.

Employment Conditions

Candidates must be legally authorized to work in the United States. The organization participates in the Federal E-Verify system to confirm employment eligibility.

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