Multilingual Appointment Coordination Specialist
2 weeks ago
Bilingual Patient Appointment Service Specialist
Overview:
Cullman Regional Medical Group is on the lookout for a dedicated Patient Appointment Service Specialist to enhance our Call Center operations. The successful candidate will excel in a dynamic environment and be part of a supportive team.
Key Responsibilities:
1. Efficiently manage appointment scheduling for patients.
2. Collect and verify patient information with precision.
3. Provide guidance to patients regarding payment procedures.
4. Maintain accurate and thorough documentation of all interactions.
Qualifications:
- Strong communication skills are essential.
- Ability to handle multiple tasks simultaneously while maintaining attention to detail.
- A customer-centric mindset is crucial.
- A high school diploma or equivalent is required.
- A minimum of 2 years of experience in customer service is preferred.
- Familiarity with medical terminology is advantageous.
Join us in delivering exceptional service to our patients and contributing to a collaborative team environment.
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