Bilingual Patient Scheduling Specialist

2 weeks ago


Cullman, Alabama, United States Cullman Regional Full time
Position Overview:

The Bilingual Patient Appointment Service Specialist plays a crucial role in managing patient appointments within a dynamic healthcare environment. This position involves handling incoming calls for both Primary Care and Specialty Teams, ensuring a seamless experience for patients.

Key Responsibilities:
  • Independently create and manage appointment schedules within the electronic medical record system for a diverse, multi-specialty medical practice.
  • Gather essential patient demographic and provider information to accurately assess appointment requests and direct them to the appropriate area.
  • Advise patients on necessary co-payments, referral authorizations, and pre-service deposits to ensure preparedness for their visits.
  • Collect and verify Guarantor and insurance details to assess patient eligibility effectively.
  • Engage with a variety of stakeholders, including patients, healthcare professionals, and family members, while maintaining a high standard of service.
  • Navigate multiple systems concurrently, ensuring availability for patient inquiries throughout the majority of the workday.
  • Manage complex scheduling workflows and respond to telephone, online, and fax requests with accuracy and thoroughness.
Qualifications:

Candidates should possess a high school diploma or GED, along with a minimum of two years of customer service experience in a fast-paced environment, such as a call center or healthcare setting. An associate degree is also acceptable.

Preferred Skills:
  • Completion of a Medical Terminology course or experience in a medical field is advantageous.
  • Strong verbal and written communication skills are essential, along with the ability to troubleshoot and manage conflicting demands.
  • Independent decision-making and sound judgment capabilities are required, along with a keen attention to detail.
  • Ability to work effectively in a team-oriented environment, demonstrating empathy and maintaining positive communication even in challenging situations.
  • Proficiency in keyboarding and computer skills, along with a basic understanding of insurance terminology, is necessary.


  • Cullman, Alabama, United States Cullman Regional Full time

    Bilingual Patient Appointment Service SpecialistOverview:Cullman Regional Medical Group is on the lookout for a dedicated Patient Appointment Service Specialist to enhance our Call Center team. The successful candidate will excel in a dynamic setting and appreciate collaborating with a supportive group.Key Responsibilities:1. Efficiently manage appointment...


  • Cullman, Alabama, United States Cullman Regional Full time

    Position Overview:The Bilingual Patient Appointment Service Specialist plays a crucial role in managing patient interactions within a dynamic call center environment. This position involves handling incoming inquiries for both Primary Care and Specialty Teams, ensuring a seamless appointment scheduling process.Key Responsibilities:Independently create and...


  • Cullman, Alabama, United States Cullman Regional Full time

    Bilingual Patient Appointment Service SpecialistOverview:Cullman Regional Medical Group is on the lookout for a dedicated Patient Appointment Service Specialist to enhance our Call Center operations. This role is ideal for individuals who excel in dynamic settings and appreciate collaborating with a supportive team.Key Responsibilities:1. Efficiently manage...


  • Cullman, Alabama, United States Cullman Regional Full time

    Position Overview:The Bilingual Patient Appointment Service Specialist plays a crucial role in managing patient interactions within a dynamic call center environment. This position involves handling incoming inquiries for both Primary Care and Specialty Teams, ensuring a seamless appointment scheduling process.Key Responsibilities:Independently create and...


  • Cullman, Alabama, United States Cullman Regional Full time

    Bilingual Patient Appointment Service SpecialistOverview:Cullman Regional Medical Group is on the lookout for a dedicated Patient Appointment Service Specialist to enhance our Call Center operations. The successful candidate will excel in a dynamic environment and be part of a supportive team.Key Responsibilities:1. Efficiently manage appointment scheduling...


  • Cullman, Alabama, United States Cullman Regional Full time

    Job SummaryCullman Regional Medical Center is seeking a highly organized and detail-oriented Registration Specialist to join our team. As a key member of our clinical office, you will be responsible for ensuring the accuracy and efficiency of patient data entry, scheduling appointments, and providing exceptional customer service.Key Responsibilities:Patient...


  • Cullman, Alabama, United States CULLMAN REGIONAL Full time

    Job SummaryCullman Regional Medical Center is seeking a skilled Home Health Nurse Specialist to join our team. As a Home Health Nurse Specialist, you will be responsible for evaluating and admitting patients to Home Care, developing plans of care, and providing care to patients according to their individual needs.Key ResponsibilitiesEvaluate and admit...


  • Cullman, Alabama, United States Cullman Regional Full time

    Job OverviewLocationCullman Regional Medical CenterPosition TypePRN - .2ShiftDayRole SummaryRegistration SpecialistThis role demands strong clerical abilities and meticulous attention to detail to guarantee precision in data entry, documentation, and communication review.Key Responsibilities:Promptly answer a multi-line phone system in a professional manner,...


  • Cullman, Alabama, United States Enhabit Home Health & Hospice Full time

    OverviewAre you seeking a fulfilling career that creates a significant difference in people's lives? If so, consider joining Enhabit Home Health & Hospice.As a prominent provider in home health services, Enhabit is frequently recognized as one of the top workplaces nationwide.We are dedicated to enhancing patient care in the home environment while nurturing...


  • Cullman, Alabama, United States Cullman Regional Full time

    Job OverviewLocationCullman Regional Medical CenterEmployment TypeFull TimeWork ScheduleDay ShiftPosition SummaryThe Financial Counselor plays a vital role in assisting patients with their financial responsibilities. Key responsibilities include:Conducting daily reviews of patient census and proactively engaging with patients to inform them of their...


  • Cullman, Alabama, United States Cullman Regional Full time

    Position OverviewLocationCullman Regional Medical CenterEmployment TypeFull TimeWork Schedule7AM-7PMRole SummaryCullman Regional Medical Center is in search of a dedicated and enthusiastic Cardiovascular Imaging Specialist to enhance our team. This role is integral to the Cardiovascular Department, focusing on executing a range of diagnostic and therapeutic...


  • Cullman, Alabama, United States Commercial Cleaning Full time

    We are currently in search of a committed Sanitation Specialist to become a part of our team at a Commercial Cleaning company. This part-time role entails ensuring cleanliness and safety within various facilities. The ideal candidate will possess a strong work ethic, familiarity with cleaning tools, and a keen attention to detail. Applicants should have a...


  • Cullman, Alabama, United States MS Companies Full time

    Position: Inventory Compliance SpecialistLocation: Cullman, ALCompensation: $20.00-$25.00 per hourSchedule: B Shift, MON-THUR, 6:00PM-6:00AMContract Length: Minimum of 2-3 weeksJob Overview:We are looking for a meticulous and systematic Inventory Compliance Specialist to become a part of our organization, ensuring the accuracy of our inventory and shipping...


  • Cullman, Alabama, United States Wise Staffing Group Full time

    Job OverviewWe are seeking a skilled Fabrication Specialist to join our team at Wise Staffing Group. As a key member of our production team, you will be responsible for fabricating and assembling parts and components using a variety of hand tools, saws, routers, and sanders.Key ResponsibilitiesOperate hand tools, saws, routers, and sanders to fabricate and...


  • Cullman, Alabama, United States Aerotek Full time

    Job OverviewPosition Available: Industrial Maintenance SpecialistWe are seeking a dedicated Industrial Maintenance Specialist to join our team, focusing on comprehensive maintenance solutions within the automotive sector. This role is situated in a highly automated environment, specifically within the paint room department. The work schedule consists of...


  • Cullman, Alabama, United States Cullman Regional Full time

    Position Overview:Cullman Regional Medical Center is on the lookout for a dedicated and enthusiastic Cardiovascular Imaging Specialist to enhance our Cardiovascular Department.Key Responsibilities:Conduct Echocardiography and various Non-Invasive Vascular assessments.Assist physicians with an array of procedures as required.Uphold all patient care protocols...


  • Cullman, Alabama, United States Automation Personnel Services Full time

    Job OverviewPRODUCTION EQUIPMENT SPECIALISTAre you an experienced Production Equipment Specialist seeking a rewarding position with a reputable organization? Automation Personnel Services is looking for a dedicated professional to enhance our operations. In this role, you will be instrumental in achieving production goals and driving the success of our...


  • Cullman, Alabama, United States General Dynamics Mission Systems Full time

    About the RoleWe are seeking a skilled Precision Deburring Specialist to join our team at General Dynamics Mission Systems. As a key member of our cross-functional team, you will be responsible for performing hand deburring operations to print specifications involving precision tolerances on Beryllium products.Key ResponsibilitiesPerform hand deburring...


  • Cullman, Alabama, United States National Guard Employment Network Full time

    About the RoleWe are seeking a skilled Precision Deburring Specialist to join our team at National Guard Employment Network. As a Deburr Technician, you will be responsible for performing hand deburring operations to print specifications involving precision tolerances on Beryllium products for use in the aerospace, defense, and nuclear industries.Key...


  • Cullman, Alabama, United States Alabama Department of Education Full time

    Title: Therapeutic Communication SpecialistSupervisor: Principal and/or Special Education CoordinatorSalary: As per established salary scheduleFLSA Status: ExemptJob Objectives: To deliver specialized services to students with communication challenges, including language, speech, or auditory disorders.To provide collaborative and consultative support to...